Guest Services Advisor

4 weeks ago

Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Pay Level**: Group 1
**Talent Acquisition Contact**: Dylan Sullivan
**View Role purpose statement**

Permanent, Full-time opportunity in Sydney

We are seeking a passionate and experienced** Guest Services Advisor **to join our Enterprise Operations team.

You will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings; ensuring qualitative customer outcomes are realised. You will ensure you liaise professionally and appropriately with customers, suppliers and other stakeholders at every interaction whilst supporting the broader operations within the building.

This front-line role delivers an exceptional colleague and customer experience in every interaction across a range of on-site workplace services. With a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.

**In addition, you will**:

- Receive and welcome guests, providing visitor passes as required
- Sorting and transporting mail to the correct location
- Receiving courier deliveries
- Provide access to lockers
- Assist with event space bookings and set-up
- Complete floor walks utilising a checklist, noting, and reporting maintenance issues
- Allocate temporary car parks on request
- Other role-specific tasks as directed

**What you’ll bring**:

- Entry-level hospitality / customer service experience
- Professional verbal and written communication skills
- Ability to multi-task
- Able to demonstrate a common-sense approach to problem solving
- Minimum completion of Higher School Certificate

**Make a difference through your work**
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone**
We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect, and grow.

**More focus on you**
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**
- Unsolicited CVs from agencies will not be accepted._

  • Guest Services Advisor

    4 weeks ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: NSW- Sydney CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Guest Services Advisor

    2 weeks ago

    Sydney, New South Wales, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: NSW- Sydney CBDA career that gives you moreYour career at NAB is about more than money, it's about serving our customers well and helping our communities prosperAbout the role:NAB Group Property manage and protect the Bank's investment in over 400 retail branches, 30 business banking centres and 11 commercial...

  • Guest Services Advisor

    2 weeks ago

    Sydney, New South Wales, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timePay Level: Group 1Talent Acquisition Contact: Dylan SullivanView Role purpose statementPermanent, Full-time opportunity in SydneyWe are seeking a passionate and experienced Guest Services Advisor to join our Enterprise Operations team.You will support the delivery of exceptional workplace experiences and service to colleagues,...

  • Cruise Attendant

    2 weeks ago

    Sydney, New South Wales, Australia Hospitality & Guest Experience Full time

    About usCruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser 'The Spirit of Migloo' boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise...

  • Cruise Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Hospitality & Guest Experience Full time

    About usCruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser 'The Spirit of Migloo' boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSper hourHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...

  • Guest Services Agent

    2 weeks ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23069013 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Services Supervisor

    1 week ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23101617 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...

  • Guest Services Agent

    2 weeks ago

    Sydney, Australia Sheraton Hotels & Resorts Full time

    **Job Description**: **Job Number** 23130256 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Guest Services Agent

    3 weeks ago

    Sydney, Australia Sheraton Hotels & Resorts Full time

    **Job Description**: **Job Number** 23147225 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests!What You’ll Do: Greet and interact with guests upon arrival Assist with check-ins, check-outs, and reservations Handle guest inquiries and provide directions and...

  • Guest Service Agent

    3 weeks ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...

  • Guest Service Manager

    1 week ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23100508 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Are you curious, outgoing and warm with a touch of playfulness? Pier One...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West Hotel Sydney, Curio...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Guest Service Agent

    3 weeks ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...