Guest Service Agent

5 months ago

Sydney, Australia Crowne Plaza Hotels & Resorts Full time

Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests

**What You’ll Do**:

- Greet and interact with guests upon arrival
- Assist with check-ins, check-outs, and reservations
- Handle guest inquiries and provide directions and explanations of hotel facilities
- Manage guest accounts, ensuring accurate billing and smooth departures
- Resolve guest issues to ensure an exceptional stay
- Promote IHG Rewards Club by enrolling guests and recognizing existing members

**Requirements**:

- Minimum 6 months experience in Guest Services/Administration/Reception
- Qualifications in Hotel Management or Business Administration preferred
- Flexibility to work night, weekend, and holiday shifts
- Excellent communication skills; bilingual or multilingual skills are a plus
- Ability to work in a fast-paced environment and prioritize workloads

**What We Offer**:

- Competitive hourly wage
- Supportive team environment
- Opportunity for growth within the company

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Guest Services Agent

    5 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    3 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Services Agent

    5 months ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Oaks Hotels Full time

    Job Description Oaks North Ryde Suites are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Hotel Guest Service Agent

    1 month ago

    Sydney, New South Wales, Australia Marriott Full time

    Unlock Your Potential as a Welcome AgentAt W Hotels, we're on a mission to ignite curiosity and expand worlds. As a Welcome Agent, you'll be the first point of contact for our guests, setting the tone for an unforgettable experience. If you're a problem-solving wizard with a passion for delivering exceptional guest service, we want to hear from you!Key...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West Hotel Sydney, Curio...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...

  • Guest Service Agent

    5 months ago

    Sydney, Australia MINOR Hotels Full time

    We are looking for enthusiastic, dedicated and professional Guest Service Agents to join our team at Oaks Sydney Goldsbrough Suites on a full time and part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Hilton Full time

    Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton outlets -...

  • Guest Service Agent

    5 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Services Agent

    5 months ago

    Sydney, Australia Marriott International Full time

    At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Start your career at Sheraton, where...

  • Newcastle Guest Service Agent

    4 weeks ago

    Sydney, New South Wales, Australia QT Full time

    About QT NewcastleLocated on the harbour, QT Newcastle is a vibrant and exciting place to work. Our 104 guest rooms, Jana Restaurant & Bar, and Rooftop at QT offer a unique and dynamic environment for our team members.About the RoleThe Guest Service Agent is a key position in our hotel, responsible for delivering exceptional guest experiences across our...

  • Newcastle Guest Service Agent

    4 weeks ago

    Sydney, New South Wales, Australia QT Full time

    About QT NewcastleLocated on the harbour, QT Newcastle is a vibrant and exciting place to work. Our 104 guest rooms, Jana Restaurant & Bar, and Rooftop at QT offer a unique and dynamic environment for our team members.About the RoleThe Guest Service Agent is a key position in our hotel, responsible for delivering exceptional guest experiences across our...

  • Guest Service Agent

    5 months ago

    Sydney, Australia MINOR Hotels Full time

    Oaks Sydney North Ryde Suites are looking for Full-time and casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    5 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    5 months ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...