Partner Success Representative

3 months ago

Surry Hills, Australia Manage Protect Full time

**Partner Success Representative
- Manage Protect**

This is an amazing opportunity for an energetic, driven, and proactive individual eager to launch a career in IT Sales. If you’re ready to learn, grow, and make an impact in a fast-paced, technology-driven industry, we’d love to hear from you

You will work with the team at Manage Protect to handle a broad range of Security Cloud Services, solely focused on our MSP Partner base.

**Responsibilities**:
**Relationship Building**:Re-engage with inactive partners and nurture these relationships, collaborating with Partner Managers to help guide them through the sales funnel.

**Collaboration**:Work closely with internal teams (e.g., Sales, Marketing) to ensure alignment on lead generation strategies and execution.

**Market Research**:Conduct research to identify new market segments and target accounts, presenting findings and recommendations to the sales team.

**CRM Management**:Accurately track and manage all activities in the CRM system, ensuring timely follow-up and data integrity.

**Appointment Setting**:Coordinate meetings or calls between qualified leads and the relevant team members, acting as the first point of contact

**Reporting**:Monitor performance and provide regular updates and reports to the sales team and Sales Manager.

**Sales Support**:Assist the sales team in preparing materials, presentations, and proposals for client meetings.

**Industry Knowledge**:Stay informed about industry trends, competitive landscape, and product knowledge to effectively communicate value propositions to prospects.

**Event Follow-Up**:Engage with leads generated from marketing campaigns, events, and webinars to maximise conversion rates.

**Experience and Qualifications**:
**Strong ability to build initial rapport and nurture relationships with potential clients.**
Proven strength in establishing initial rapport with potential clients. Skilled at engaging with contacts and guiding them through the early stages of the sales journey.

**Understanding of the technology or cloud industry is an advantage.**
Familiarity with cloud services or related tech solutions that enables more effective communication with contacts.

**Excellent communication and interpersonal skills.**
Ability to effectively communicate value propositions and engage contacts in a compelling way.

**Ability to work independently and collaboratively within a team.**
Self-driven and able to work independently while staying aligned with company goals and strategies.

**Strong **organisational **and time management skills.**
Capable of managing multiple tasks and priorities in a fast-paced environment, ensuring timely follow-up with contacts.

**Proficiency in CRM software and sales tools.**
Experience with CRM systems like Salesforce, HubSpot, or similar platforms for tracking and managing leads and activity.

**Why Join Us?**

**Competitive Compensation**: We offer a competitive base salary complemented by attractive performance bonuses.

**Professional Development**: Access to training and development opportunities to grow your career.

**Perks**: Mobile phone, laptop, expenses, and other benefits that support your work.

**Job Duties**:
**Generate and qualify leads to support the sales team in achieving revenue targets.**

**Build initial relationships with contacts to move them through the early stages of the sales funnel.**
Nurture these relationships and set up meetings or calls with the sales team.

**Maintain accurate and up-to-date records in the CRM system.**
Regularly update contact status and track all interactions.

**Collaborate with the sales and marketing teams to refine lead generation strategies.**
Share insights from prospect interactions to help improve outreach efforts.

**Follow up on leads generated from industry events, webinars, and marketing campaigns.**
Engage with these leads to convert them into qualified sales opportunities.

**Stay informed about industry trends, competitor activities, and product knowledge.**
Use this information to enhance your outreach and engagement strategies.

**Provide feedback and suggestions to improve the lead generation process.**
Contribute to team discussions on best practices and strategies for effective lead development.

**Job Type**: Full-time
**Office Hours**: Monday to Friday, 9am - 5.30pm, with potential flexibility.

**Application**:
Applications without a cover letter will not be considered

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Surry Hills, NSW 2010

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