Crisis Accommodation Support Worker

5 days ago

St Kilda, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

Youth Services - Upton Rd provides highly supportive & therapeutic youth refuge accommodation to young people & families experiencing significant crisis and homelessness.

About the program:
The program works intensively with young people to address issues that contribute to their unique experience of crisis & homelessness, with a particular focus on assisting young people to:

- Develop life and living skills to prepare for independence
- Address issues in relation to health, AOD & mental health
- Promote opportunities to overcome exclusion and isolation
- Explore education pathways and participation
- Work towards long term sustainable housing

All Upton Rd Youth Services staff work within a psychologically informed practice environment and are expected to work creatively towards ensuring that the support needs of all young people are the first priority.

The program operates a 24 hour, 7 day per week case management model and all staff are expected to actively participate in the life of the program and in the support of young people residing within.

About the role

We are seeking a dedicated Crisis Accommodation Support Worker to deliver professional and consistent support to young men, women and families who are homeless or at risk of experiencing homelessness. You will support the case management team in the ongoing implementation of case management plans and create a therapeutic environment within the crisis accommodation setting.

You will successfully
- Assist residents to manage and maintain individual and shared living spaces
- Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children
- Maintain accurate record keeping that meets legislative standards and are completed within a timely manner
- Ensure the safe management of the crisis accommodation program in conducting a comprehensive handover to colleagues
- Orient residents into the expectations of the Journey to Independence Model and appropriate behaviours for a successful refuge stay
- Work to the direction of case management plans in assisting young people to attend appointments relating to health, housing, finances, education, justice and social inclusion as required
- Assist residents with a range of activities in preparing for independent living: meals preparation; life and living skills; health and hygiene; recreation and exercise
- Assist in the daily cleaning and maintenance of the refuge environment to a high standard

This role is a casual position with shifts across days, weeknights and weekends. All applicants must have interest and availability in working a range of shifts across a 24/7 roster with shift times of 4:30pm-12am weeknights, 12am - 8am active stand up shifts and either 9am-5pm or 4:30pm-12am weekends. Further information about the roster structure can be provided on request.
- Deliver high quality support services to young men, women and families
- Knowledge of youth homelessness, crisis intervention and the ability to collaborate with other program areas
- Skills in engaging with the specified client group; demonstrated capacity to build effective relationships with clients based on social work, youth work and psychologically informed environments
- Demonstrated skills in engaging & working with young people with complex support needs including AOD, mental health, out of home care and adolescent violence
- Assessment skills and knowledge of a range of theories including attachment, trauma, child and adolescent development and strengths based approaches
- Demonstrated capacity to time manage within a crisis setting whiles maintaining required documentation and IT systems to DHHS and organisational standards
- Competent to work solo when requir

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