Communication and Technical Coach

2 weeks ago


Melbourne, Australia Allianz Australia Full time

**Communication and Technical Coach**
**| Melbourne, VIC**

**Do you put the customer at the heart of everything you do?**

As a Training & Technical Coach, you will utilise your technical expertise and commitment to customer service to prepare our case managers for a successful career in workers' compensation.

**You will be responsible for**:

- The facilitation of the onboarding and case manager programs.
- Assisting our employees to achieve their goals by offering a customer focused approach to developing our employees through one-on-one coaching.
- Research, development, implementation, and maintenance of programs to meet organisational and business needs.
- Utilising modern learning design techniques to innovate and build a learning culture through modern and fit for purpose design methodologies.
- Working closely and maintaining strong business partnerships with internal stakeholders.

**Important to your success**:

- Experience in claims management and strong technical knowledge within workers compensation, ideally in the VIC WorkSafe scheme.
- Previous experience in either a training, coaching or facilitation role is highly desirable.
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence both face to face and virtually.
- Adaptability, flexibility, and preparedness to work in a dynamic environment responding to change, emerging risks, and project challenges, whilst achieving deadlines.
- Demonstrate an ability to partner and collaborate effectively with stakeholders to establish strong professional relationships & influence outcomes.

**What's on offer?**
- When you grow, we grow - that's why no-one will get in your way of how far, wide, or high you want to push your career.
- A fun, positive & supportive team environment; we work together to achieve great results.
- An excellent opportunity to develop professionally and be mentored.

**About us**:
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:
Professional

**Location**:

- Melbourne, VIC, AU, 3000**Available until**:
31/07/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
28190



  • Melbourne, Australia Education and Training Full time

    Location: Melbourne Job type: Full time / From 27/01/2023 - 26/01/2026 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1319815 **Selection Criteria**: - Demonstrated high level experience in inclusive education practice (teaching and learning) and developing processes for observation...


  • Melbourne, Australia Education and Training Full time

    Location: Melbourne Job type: Full time / From 27/02/2023 - 28/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1328478 **Selection Criteria**: - Demonstrated high level experience in inclusive education practice (teaching and learning) and developing processes for observation...


  • Melbourne, Australia Education and Training Full time

    Location: Melbourne Job type: Full time / From 27/01/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1320178 **Selection Criteria**: - Demonstrated high level experience in inclusive education practice (teaching and learning) and developing processes for observation and feedback...


  • Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time / From 24/04/2023 - 26/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1337734 **Selection Criteria**: **SC1** Demonstrated high level experience in inclusive education practice (teaching and learning) and...

  • Team Coach

    4 weeks ago


    Melbourne, Australia Link Group Full time

    **Overview** The role is responsible for supporting the induction, on-boarding, training, coaching and ongoing capability development of Claims Administrators and Case Managers within our Insurance team. The focus is to ensure that a consistent high level of service is delivered to our members and clients, in accordance with agreed Service Level Agreements,...

  • Coaching Zone Coach

    4 weeks ago


    Melbourne, Australia Genesis Health + Fitness Full time

    Melbourne, Victoria, Australia Part time Personal Trainer New **Group Personal Training Coach at Genesis Health + Fitness - various locations** **About Genesis Health + Fitness** With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 41 locations (and growing!) featuring every aspect of exercise from weights...

  • Team Coach, Insurance

    3 weeks ago


    Melbourne, Australia Link Group Full time

    **Overview** The role is responsible for supporting the induction, on-boarding, training, coaching and ongoing capability development of Claims Administrators and Case Managers within our Insurance team. The focus is to ensure that a consistent high level of service is delivered to our members and clients, in accordance with agreed Service Level Agreements,...

  • Team Coach, Insurance

    4 weeks ago


    Melbourne, Australia Link Group Full time

    **Overview** The role is responsible for supporting the induction, on-boarding, training, coaching and ongoing capability development of Claims Administrators and Case Managers within our Insurance team. The focus is to ensure that a consistent high level of service is delivered to our members and clients, in accordance with agreed Service Level Agreements,...


  • Melbourne, Australia Gallagher Full time

    Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Manager

    4 weeks ago


    Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Technical Manager

    7 days ago


    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Manager

    4 weeks ago


    Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...


  • Melbourne, Australia Bupa Full time

    The Opportunity Bupa is a leading Health Insurance provider in Australia. Our customers include over 4.7 million Australian residents and international visitors who come to Australia as a tourist, workers, and students. We have an Opportunity for a **Commercial Performance Coach** to join our Accelerated Performance and Delivery function. Reporting to the...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Australia Gallagher Bassett Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Pedagogical Coach

    4 weeks ago


    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / From 20/03/2023 - 21/03/2026 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1333532 **Selection Criteria**: **SC1** Demonstrated expert knowledge of the relevant curriculum. Demonstrated ability to lead and manage the...

  • Employment Coach

    3 days ago


    Melbourne, Australia Sarina Russo Full time

    Sarina Russo Job Access is a leading _Workforce Australia _provider with sites across QLD, VIC and NSW. Through the delivery of integrated recruitment and training solutions Sarina Russo Job Access has enhanced the careers and impacted the lives of thousands of individuals. Partnering with employers and community groups we find sustainable employment...

  • Ssp Student Coach

    4 weeks ago


    Melbourne, Australia Swinburne University of Technology Full time

    The SSP Student Coach will be employed and based within Swinburne’s Secondary Program (SSP) teaching department at both Croydon and Wantirna campuses. This role will work individually with SSP incoming and continuing students, and in consultation with the student, develop Individual Learning Plans (ILPs) to facilitate student success, wellbeing and...

  • Agile Coach

    4 weeks ago


    Melbourne, Australia Bupa Full time

    **What is it like to work at Bupa?** Be at the heart of helping people live longer, healthier, happier lives. At Bupa, we employ more than 80,000 people globally who are making this a reality. One thing stands out about Bupa people - our customers are our passion: they’re at the heart of our culture of care. If you've got the belief, the drive, and the...