Contract Manager
2 weeks ago
**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
**Department Overview**: Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.
**The Contract Manager plays a critical role in driving and managing the negotiation of Noggin’s customer contracts. This is a dynamic and challenging opportunity to work with prominent global brands.
In close partnership with our business development team, as well as our business leaders, this role will lead complex negotiations for both new and existing customer agreements. Responsibilities include identifying potential risks, securing favourable terms, and ensuring legal compliance.
**Key Responsibilities**:
**Commercial and Contract Maintenance**:
- Oversee the contract management system, including process management, compliance reporting, and documentation updates.
- Maintain and update standard contract templates; select appropriate templates for agreements.
- Brief internal leadership and external counsel on commercial matters.
**Commercial Process**:
- Lead and manage complex commercial contract negotiations, especially for cloud software sales.
- Review and triage client Master SaaS templates and amendments.
- Identify issues requiring detailed legal review.
- Administer internal approval, external review, and signature workflows.
- Collaborate on improving cross-team education, playbooks, contract templates, and legal processes.
- Prioritise contracts based on business needs.
**Customer-Facing Commercial Engagement**:
- Prepare for and attend customer meetings on commercial matters.
- Obtain legal input on customer documents and modifications.
- Handle customer requests and organise legal review meetings.
- Ensure contract language meets country-specific requirements.
**Internal Team Commercial Engagement**:
- Collaborate with sales and customer success teams on contract-related matters.
- Confirm scope of work and licences with relevant teams, and integrate into contracts.
- Adhere to internal compliance requirements.
- Record and triage compliance issues in the contract database.
**Basic Requirements**:
**Education and Qualifications**
- Bachelor’s Degree with excellent academic credentials
- 4+ years as a Contracts Manager or similar experience, preferably within an enterprise B2B SaaS Software company
- Software licensing, especially SaaS model transactions
- Experience in addressing contractual issues in cloud, data security, privacy, and intellectual property matters strongly preferred.
**Experience and Skills**
- Excellent business judgement and critical thinking
- Can perform independently as well as cross-functionally and demonstrate flexibly in a collaborative, dynamic team environment
- Strong prioritisation skills and the ability to juggle multiple priorities at once and in a timely manner
- Strong persuasion, negotiation and collaboration skills and excellent communication (oral and written) and presentation skills
**Personal Attributes**
A skilled negotiator, you have excellent business judgement and critical thinking skills, allowing you to navigate and make sound decisions in complex situations with ease. You can perform independently, yet thrive in cross-functional teams, showcasing flexibility in a collaborative environment. You are passionate for driving commercial success and relish the challenge of taking the lead for this function within the business.
You are an expert in software licensing, particularly with SaaS model transactions and you come well versed in addressing a variety of contractual issues such as data security, privacy and intellectual property.
**Inclusion and Diversity**
**Travel Requirements**: None
***Relocation Provided**: None
***Position Type**: Experienced
**Referral Payment Plan**: No
**_ EEO Statement_**
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without
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