Medical Receptionist
7 months ago
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
We are seeking a customer focused and dedicated Medical Receptionist to work across our Caulfield, Camberwell, Collins Street, East Melbourne and Vic House-South Yarra clinics. This role is a full time, permanent position working Monday to Friday, rotating shifts between 6am and 8.30pm. Weekend hours may be available but optional.
What will you be doing?
Be the first point of contact for patients at reception
Make appointments for multiple modalities (e.g. x-ray, MRI, ultrasound)
Providing excellent customer service and patient care
Developing and maintaining strong working relationships with patients, referrers, colleagues and managers
Exceptional customer service skills that leave clients satisfied
Ability to manage high volume, inbound calls
A keen eye for detail, ensuring nothing is missed
Proficiency in handling technology and managing multiple systems
Excellent verbal and written communication skills
Thriving in a team environment, collaborating with your colleagues
Life at I-MED Radiology
Competitive remuneration corresponding with experience
欄 Comprehensive induction training and ongoing development
Opportunity for career growth and professional progression
To be part of a fun & dedicated team that celebrates wins and successes
喙 Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
Next Steps...
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