Chapter Lead UX Design

2 weeks ago

North Sydney, Australia TPG Telecom Full time

Hybrid Work Environment - We Flex to Thrive
- Exciting time to join a top 100 ASX listed business with big goals.
- Access to a great selection of benefits and corporate discounts

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**This opportunity**

As a Chapter Lead UX, you will be responsible for leading and inspiring a team of UX design professionals. You will play a crucial role in driving the design and user experience strategy, fostering collaboration, and ensuring the successful delivery of UX initiatives. This position requires extensive experience in UX design, strong leadership skills and a deep understanding of user-centred design principles.

You will be accountable for designing and bringing to life TPG’s vision for our digital experience. You will take ownership of key customer & commercial targets to ensure we meet our digital ambition and transformational objectives.

This role leads designers who work on multiple digital assets across the TPG Telecom brand portfolio:

- My Vodafone app
- Lebara Mobile App

**Responsibilities**

We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom.

Leadership:

- Lead and manage a team of UX designers, researchers, and other related roles within the UX chapter.
- Provide mentorship, guidance, and support to team members, helping them grow their skills and achieve their professional goals.
- Foster a positive team culture, encouraging collaboration, knowledge sharing, and innovation.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Organise team rituals and practices to ensure we are constantly refining and improving our design ways of working.
- Act as an advocate for the voice of the customer by generating insights into user needs and behaviours.

UX Strategy and Design:

- Define and drive the overall UX strategy and vision for the organization, aligning it with business goals and user needs.
- Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to gather requirements and define user experience goals for projects.
- Conduct user research, usability testing, and competitive analysis to inform design decisions and improve the overall user experience.
- Oversee the creation of wireframes, prototypes, and design specifications, ensuring they adhere to best practices and industry standards.
- Stay updated with the latest trends and emerging technologies in UX design and advocate for their adoption when appropriate.
- Facilitate the design process and workshops by engaging relevant team members and ensuring that all stakeholders are informed and involved.
- Collaborate with development teams and agile squads to ensure that all designs are technically feasible, desirable and viable.

Project Management and Delivery:

- Manage multiple UX projects simultaneously, from inception to completion, ensuring they are delivered on time, within budget, and with high quality.
- Collaborate with project managers, product owners and cross-functional teams to establish project priorities, resource allocation, and timelines.
- Monitor project progress, identify and mitigate risks, and resolve any issues or conflicts that may arise during the design and development process.
- Conduct regular project reviews to evaluate outcomes, identify areas for improvement, and implement lessons learned in future projects.

Stakeholder Engagement:

- Establish and maintain strong relationships with stakeholders, including executives, product owners, and other relevant teams.
- Collaborate with stakeholders to understand their business objectives, user needs, and constraints, and translate them into effective UX strategies and designs.
- Communicate UX plans, progress, and outcomes to stakeholders, providing regular updates and gathering feedback to drive continuous improvement.

**Knowledge and experience**
- Proven experience (7-10 years) in UX design, including user research, interaction design, and usability testing.
- Bachelor’s or master’s degree in a relevant field such as Human-Computer Interaction, Interaction Design, or a related discipline.
- Strong leadership and people management skills, with a track record of successfully leading and managing high performing design teams.
- Proficient in UX design tools such as Figma, Sketch, Adobe Creative Suite.
- Excellent understandin

  • Chapter Lead Commsec Experience Design

    1 day ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead CommSec Experience Design **Experience Chapter Lead - You are an experienced Design leader curious about emerging digital technology and fintech - Our team is committed to providing the best digital experiences for our customers and staff - Together we deliver digital innovation that builds a brighter future for all Australians The CommSec...

  • Chapter Lead Commsec Experience Design

    3 days ago

    Sydney, Australia Commonwealth Bank Full time

    **Experience Chapter Lead - You are an experienced Design leader curious about emerging digital technology and fintech - Our team is committed to providing the best digital experiences for our customers and staff Together we deliver digital innovation that builds a brighter future for all Australians The CommSec Digital & CX Practice provides practical...

  • Lead UX Designer

    13 hours ago

    Sydney, Australia PRA Full time

    **Position Overview**: PRA has partnered with a fast-growing healthcare start-up operating within the mental health services space. We are seeking a passionate and experienced Lead UX Designer to spearhead the design and rebuild of their new platform. As the Lead UX Designer, you will play a pivotal role in creating an intuitive, engaging, and effective user...

  • UX/UI Lead

    5 days ago

    Sydney Central Business District, Australia Mars Recruitment Full time

    My client is embarking on a large transformation program of work. Their design team is looking for an exceptional end-to end Lead to guide and help a small team of UX designers and UI designers in a hands-on fashion if needed. Experience in both UX processes, artifacts, research, and UI design, Design Systems, and handovers is a must. Deep knowledge in both...

  • Digital Design

    2 days ago

    Sydney, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • UX Lead

    1 day ago

    Sydney, Australia Latitude IT Full time

    Hybrid work arrangement 2-3 days in the office based in Sydney - Agile environment, no red tape - $140,000-$160,000 base + super Are you a passionate UX Lead with a deep understanding of sports technology? Do you thrive on the thrill of shaping cutting-edge user experiences that enhance the way athletes and fans engage with sports? If you're ready to take...

  • UX Designer

    13 hours ago

    Sydney, Australia Aurec Full time

    **The Role** Joining in as a Senior UX Designer, this is the perfect opportunity to get in on the ground level of the APAC expansion of an international insurance heavyweight. As a senior UX Designer, you will drive innovation and manage the end to end development of digital experience within the Australian market. You'll work closely with the London-based...

  • UX Designer

    7 days ago

    Sydney, Australia Peoplebank Full time

    Location: - Sydney CBD- Job Type: - Contract- Posted: - 9 minutes ago- Contact: - Nic Gulliver- Discipline: - General IT - Reference: - 260289**About the Company** Leading multinational software company with over 150,000 customers and millions of users across their product range, whose goal and is to change the way people work together with customer...

  • UX Lead

    3 days ago

    Sydney, Australia RHL Recruitment Full time

    Lead the end-to-end design process - Bachelor's degree in Industrial Design, Graphic Design, or Visual Communication - Proficiency in design tools such as Adobe Creative Suite **UX Lead** **Sydney** **Salary negotiable + Bonus** **Hybrid working** Are you looking for a UX Lead role in Sydney? Do you have experience of leading a small team of inhouse...

  • UX/UI Designer

    2 days ago

    Sydney, Australia DIJGTAL Full time

    **The Challenge**: We transform complex business problems into human centred solutions for early stage startups, enterprise ventures, and corporate partners. You thrive on this stuff! As part of our tight-knit team you’ll play an integral role in creating experiences that don’t just engage the end user, but completely blow them away. **What you’ll...

  • Mid UX Designer

    5 days ago

    Sydney, Australia Bapple Full time

    Hi there! **Bapple UX Agency** is looking for an experienced **UX Designer **that has polished **interview, research, facilitation** and **strong wireframing skills. 2 or more years** of professional client-facing UX design / research experience is a must (University or training projects will not be considered). **Full-time (or PT) **— From 4-5 days per...

  • UX Designer

    3 days ago

    Sydney, Australia KAPiTAL Consulting Full time

    Join a global Design practice within a leading IT consultancy - End-to-end design responsibilities, from research to prototyping to UI design - Looking for an experienced and self-driven UX Designer to join the team Global IT consultancy expanding their ANZ Design Studio and looking for experienced UX Designers to join their growing team in Sydney. As a...

  • UX Designer

    1 day ago

    Sydney, Australia Allura Partners Full time

    Join a team that values it's design contribution. - 12 month contract. - Hybrid-working model. We've partnered with a great Australian brand who is seeking a talented UI/UX Designer to join their team. In this role, you'll collaborate closely with their design team and cross-functional stakeholders to shape seamless, user-friendly digital experiences across...

  • Product Owner

    1 day ago

    Sydney, Australia Commonwealth Bank Full time

    You are a progressive people leader and forward thinker, defining the future of banking- We are an empowered team who enjoys collaboration - together we can drive quality outcomes and business results- 12 month fixed term opportunity - Sydney based in state of the art office space with flexible work options to suit your needs Your Business Retail Banking...

  • UX UI Designer

    3 days ago

    Sydney, Australia Human Capital Management Australia Full time

    Capital management and investor services fintech is looking to grow their capability in UX UI design. Take ownership over this critical role in driving product development of their 'bleeding edge' products. In this boutique team, you will bolster their user experience and interface design, implement and maintain the design systems, stakeholder and user...

  • UX Lead

    1 day ago

    Sydney, Australia Allura Partners Full time

    Opportunity to lead design projects. - Join a team that values it's design contribution. - Hybrid - working model. We're working with a well-established Australian brand seeking a talented professional to contribute their creativity and expertise to the design department. As a vital member of their team, you'll collaborate with cross-functional stakeholders...

  • UX / UI Designer

    5 days ago

    Sydney, Australia ACM Healthcare Full time

    **UX / UI Designer** - **Initial Contract Duration**:12 Months - **Extension Term**:12 months (potential for two extensions) - **Working Arrangements**:On-site (Canberra) preferred, with flexible remote options considered - **Security Clearance**:Must be able to obtain Baseline **Key Responsibilities**: - Design and deliver information architectures,...

  • UX and UI Designer

    1 day ago

    Sydney, Australia The Works Agency Full time

    **Role Title -** UX and UI Designer **Location -** Sydney **Full time position** **Salary -** 75k package incl super **POSITION OBJECTIVES** The primary responsibility of a Senior UX Designer is to develop creative executions and designs that achieve or exceed client and agency objectives. As a UX designer, you are responsible for enhancing customer...

  • Experience UX Designer

    7 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Experience UX Designer - You're an Experience Designer, passionate about delivering amazing digital experiences - Our team is driven to push boundaries and bring our customer vision to life - Together we're delivering first to market experiences for customers and clients **Do work that matters** The CommSec Digital & CX Practice provides practical...

  • UI/UX Designer

    Found in: Talent AU C2 - 2 weeks ago

    Sydney, Australia Onset Group Full time

    Job Description A five month contract opportunity for a mid-Senior UI / UX Designer to help a high performing team carry out a digital transformation. If you like greenfield projects, this could be the contract for you. You'll have the chance to work with a Programme Manager from Microsoft, an ex-MD from two well-known BNPL scale-ups, and a Head of...