UX/UI Lead

3 weeks ago

Sydney Central Business District, Australia Mars Recruitment Full time

My client is embarking on a large transformation program of work. Their design team is looking for an exceptional end-to end Lead to guide and help a small team of UX designers and UI designers in a hands-on fashion if needed.

Experience in both UX processes, artifacts, research, and UI design, Design Systems, and handovers is a must. Deep knowledge in both native apps and responsive web technologies is also required.

My client needs to redesign both a native, customer-facing app, and its web-based companion Online Member Services portal. Both are self-servicing platforms accessed by the existing members to make claims, review their cover, and more. The web based portal itself will also be redesigned very soon.

My client encourages full flexibility and has an excellent, inclusive culture.

Role and responsibility:

- Following direction on processes, tools, deadlines. Regularly reporting progress, presenting, and accommodating feedback from the Design Chapter Lead.
- Managing a team of UX and UI designers, maintaining a positive culture and constructive mindset, educating them where needed, daily meetings with the team to gauge progress, regularly conducting design reviews, providing them with guidance, having regular one on ones with them to help them and prevent issues.
- Hands-on UX and UI design work and contributing to projects in hands on UX Design capability
- Foreseeing possible issues, defining and improving the design process, ultimately ensuring that the projects stay on track to deliver quality solutions on time.
- Regularly engage with stakeholders, offer solutions, conduct workshops, present progress to the team, and taking feedback onboard.
- Ensure that the team translates concepts into wireframes and mock-ups that lead to intuitive user experiences.
- Help defining the app’s UX and UI through your-and your team’s-workshops, user research, flow charts, sketches, wireframes, and interactive prototypes for native and web user experiences optimised for a wide range of devices and interaction models.
- Ensuring that our new Design System’s existing components are used, defining new ones where necessary, documenting them, and collaborating with Brand for reviews, and socialising them with Development for handing them over.
- Make strategic design decisions related to core and new functions.
- Identify design problems and devise elegant solutions tailored to our members.
- Take a user-centred design approach and rapidly test and iterate the solutions with our members on a regular cadence.

To be considered for the role:

- Experience leading a small design team end-to-end.
- Experience in hands-on design end-to-end.
- Expert in designing for native apps-expert knowledge of iOS and Android guidelines-and designing for web-responsive layouts, browsers’ capabilities, different interaction models, accessibility.
- Experience leading a team withing an Agile framework.
- Bachelor’s degree in Computer Science, related discipline, or comparable work experience.
- Seven or more years of experience.
- Expert in Figma.
- Experience managing Design Systems.
- Expert stakeholders’ management skills.
- Exceptional soft skills, spoken and written communication skills.
- Ability to work with stakeholders and final users to gather detailed requirements and design complete experiences meeting them.
- Extensive experience in using UX and UI design best practices to design solutions, and a deep understanding of mobile-first and responsive design for both native apps and web.
- Expert knowledge of user-centred design and testing methodologies, usability, and accessibility.
- Ability to iterate designs and solutions efficiently.
- Clearly and effectively communicate design processes, ideas, and solutions to stakeholders and team.
- A strong understanding of user-centred design.
- Be excited about collaborating and communicating closely with other teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.

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