Workplace Experience Coordinator

6 days ago

Sydney, Australia PagerDuty External Full time

**We are **interviewing** and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work **in-office, remotely, or hybrid**.**

**Workplace Experience Program Coordinator (Asia Pacific & Japan)**

PagerDuty is looking for an organized, resourceful, and personable Workplace Experience Program Coordinator to be a part of our Workplace team. You will drive the day to day operations of the workplace to keep the office running smoothly. You are a trusted resource for employees and visitors alike. This role requires a positive self-starter with strong attention to detail, professionalism, and superb communication skills. You enjoy solving** **problems** **that help others do their work more effectively and set a positive tone for the hybrid office environment. You bring strong project management skills to the role to ensure smooth delivery of programs.

**Key Responsibilities**

**Relationships**
- Identify and implement innovative ways to deliver welcoming and inclusive workplaces across multiple offices that align with PagerDuty’s core values
- Develop and nurture internal cross functional relationships with various teams including HelpDesk, People Operations, Procurement, and Crisis Response taking into account the end to end experience for Dutonians
- Partner with HelpDesk to evaluate and solve technology needs for the office
- Manage vendor selection, vendor budgets, procurement process, and invoicing for all office needs
- Develop and manage vendor relationships and resolve issues as needed
- Partner with** **Executive Assistants for organizing office meetings to ensure Executives’ needs are met
- Be the first point of contact for new hire questions about the office, run the Workplace Experience internal onboarding processes, and deliver a welcoming new hire experience

**Systems & Processes**
- Implement new systems and processes to create Workplace Experience efficiencies
- Prepare various administrative tasks including credit card reconciliation, database updates, and record keeping
- Organize and maintain office PPE in partnership with Crisis Response Team
- Manage all food and beverage vendors and services and catering including daily lunches, meals for special events/meetings, snacks, drinks, etc
- Anticipate office needs by ordering office supplies, coordinating meeting rooms based on capacity limits, and managing access cards
- Design and implement a system to efficiently deliver packages, mail, and phone calls
- Develop, plan, and deliver programs on time and on budget
- Project Manage all internal events and various special projects as requested
- Managing project participants to keep projects aligned and on the completion timeline
- Performing quality control on projects to maintain the expected standards
- Track project costs in order to maintain the budget
- Negotiate with vendors during product and vendor selection in order to meet the assigned budget
- Gathering and analyzing significant data from events, projects, programs, and vendors to improve Workplace efficiencies

**Onboarding & Offboarding**
- Create a warm and welcoming experience for all APJ new hires by partnering with the hiring manager and HR to coordinate the needs of new hires prior to and during their at the early stages of their employment
- Partner with the PagerDuty HelpDesk team to assure a smooth onboarding and offboarding of IT equipment and accessories
- Ensure new hires have the appropriate access to the physical workplace, as well training new Dutonians on the expectations and policies of the workplace to ensure they have the best experience possible

**Events**
- Independently works to develop and execute internal employee events - trainings, business meetings, happy hours, meet-ups, and team social events
- Partner with relevant cross-functional teams to organise and deliver small sales, marketing, and customer events on-site and off-site (as requested)
- Lead Workplace Experience Team Meetings as requested

**Physical Workplace**
- Assist in assessing real estate needs, identifying new office space (as needed), and move management (as needed)
- Own the day to day relationship with property managers and building employees
- Manage access control for the office and troubleshoot problems
- Responsible for space planning, furniture, and office renovations (as needed) to meet the needs for team collaboration and productivity
- Responsible for office safety compliance and leading the Health & Safety Committee
- Supervise day porters and security staff on their daily tasks

**Skills and Attributes**
- Excellent oral and written communication skills
- Excellent organisation and project management skills
- A problem-solver, who exercises good judgment in ma

  • Workplace Experience Coordinator

    1 week ago

    Sydney, Australia VGW Full time

    **Workplace Experience Coordinator (12 month FTC)** **VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.** **Our Workplace Experience team in Sydney is currently looking for a Workplace Experience Coordinator to join the team for a period of 12-months.** The Workplace Experience...

  • Agile Workplace Experience Coordinator

    4 days ago

    Sydney, New South Wales, Australia FIRST CONTACT Full time

    **Welcome to a new challenge!**About the Role:We're seeking a skilled Agile Workplace Experience Coordinator to join our dynamic team at FIRST CONTACT. As an Agile Workplace Experience Coordinator, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations in our workplaces.You'll have the opportunity to work...

  • Workplace Experience Coordinator

    4 days ago

    Sydney, New South Wales, Australia FIRST CONTACT Full time

    About Us">At First Contact, we pride ourselves on being a service-driven business that places people at the heart of everything we do. Our vision is clear: "Operate great workplaces." ">We are seeking an Agile Workplace Concierge to join our Support Team in Sydney. As part of our team, you'll be at the heart of our operations, supporting positions across the...

  • Workplace Experience Coordinator

    4 days ago

    Sydney, New South Wales, Australia FIRST CONTACT Full time

    About the RoleWe are seeking a highly skilled Workplace Experience Coordinator to join our team at FIRST CONTACT. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences, creating a welcoming environment, and anticipating the needs of our building occupants.The ideal candidate will have demonstrated...

  • Experience Leader

    2 weeks ago

    Sydney, Australia GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Workplace Coordinator

    1 week ago

    Sydney, Australia REA Group Full time

    Workplace Coordinator- Meet plenty of people within our amazing REA community and learn a wide variety of skills!- Deliver great customer service and support to all REA employees- Permanent role based onsite in our Sydney office We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we...

  • Workplace Coordinator

    2 weeks ago

    Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see...

  • Workplace Experience Partner

    7 days ago

    Sydney, Australia Dentsu Aegis Network Full time

    To deliver an exceptional Workplace Experience for all Dentsu employees while ensuring organisational properties are effectively administered, presented and secured. Responsible for executing all requests that are submitted to the team for properties in the East Coast of Australia covering Sydney, Canberra and Brisbane. Achieve SLA’s and meet the business...

  • Workplace Experience Coordinator

    41 minutes ago

    Sydney, New South Wales, Australia JLL Full time

    About the RoleWe are seeking an experienced and skilled Workplace Ambassador-Reception to join our team at JLL. In this role, you will provide exceptional customer service to clients and guests, ensuring a seamless and outstanding reception experience.The successful candidate will have previous experience in a front of house role, where high levels of...

  • Workplace Experience Specialist

    7 days ago

    Sydney, New South Wales, Australia UKG Full time

    Our VisionAt UKG, we are committed to delivering innovative solutions that empower businesses to manage their most valuable asset – people. Our comprehensive suite of services includes implementation, consulting, training, and support, all designed to help organizations optimize their workforce strategies and achieve operational excellence.Job...

  • Workplace Experience Coordinator

    2 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at CBRE (not for Hatch)** Hatch is supporting CBRE to find a great Workplace Experience Coordinator to join their People and Culture team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like CBRE. **About the role at CBRE** Global...

  • Workplace Experience Specialist

    1 week ago

    Sydney, Australia Procore Full time

    We’re looking for a customer service oriented **Workplace Experience Specialist** to support Procore’s Workplace Experience team and employees at our Sydney office. You’ll oversee the office’s day-to-day operations, from food and beverage to maintenance and office supplies. You’ll ensure we are adhering to best practices and are set up to scale in...

  • Workplace Experience Specialist

    1 week ago

    Sydney, Australia Procore Technologies Full time

    **Job Description**: We’re looking for a customer service oriented **Workplace Experience Specialist** to support Procore’s Workplace Experience team and employees at our Sydney office. You’ll oversee the office’s day-to-day operations, from food and beverage to maintenance and office supplies. You’ll ensure we are adhering to best practices and...

  • Workplace Coordinator

    4 days ago

    Sydney, New South Wales, Australia BGIS Global Integrated Solutions Limited Full time

    Workplace Coordinator – SydneyLocation: Haymarket, Sydney (close to Central Train Station – no onsite parking).Company: BGISEmployment Type: Full-Time/Fixed term (12 months)About BGISBGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on...

  • Workplace Experience Leader

    3 days ago

    North Sydney Council, Australia Stockland Units Full time

    This role requires a highly organized and proactive Workplace Experience Leader to oversee the daily operations of our workplace assets in North Sydney and St Leonards.As a key member of our team, you will be responsible for managing the supply chain, coordinating capital works, and ensuring the assets remain fully compliant.You will also be responsible for...

  • Workplace Coordinator

    7 days ago

    Sydney, Australia Hatch Full time

    ** This role is at JLL (not for Hatch)** Hatch is supporting JLL to find a great Workplace Coordinator to join their Administration team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like JLL. **About the role at JLL** As the Workplace Ambassador,...

  • Workplace Service Coordinator

    7 days ago

    Sydney, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage a...

  • Workplace Safety Coordinator

    7 days ago

    Sydney, New South Wales, Australia MidCoast Council Full time

    MidCoast Council is seeking a Workplace Safety Coordinator to join our team. As a Workplace Safety Coordinator, you will be responsible for promoting a safe and healthy work environment for our employees.The ideal candidate will have a comprehensive understanding of workplace safety practices, strong communication skills, and the ability to engage with...

  • Workplace Experience Lead

    10 hours ago

    Sydney, New South Wales, Australia JLL Full time

    This is a Workplace Experience Lead role with one of the leading companies in AU right now -- JLL -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at JLL What this opportunity involves:  This position is responsible for the end-to-end Occupant and Guest Experience within...

  • Workplace Experience Analyst/facility Coordinator

    3 weeks ago

    Sydney, Australia Globant Commerce Studio Full time

    **Company Description** Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains. As an award-winning...