Marketing Manager

5 months ago

Sydney, Australia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
What a Marketing Manager does at Visa:
As the Marketing Manager, you will support the full lifecycle of customer marketing design, creation and delivery. You will be dedicated to one of our issuing clients helping them to build and deliver marketing solutions that will provide their end customers best in class customer experiences.

**In this role you will also**:

- Support the end-to-end marketing solution with our clients and partners
- Build strong relationships with clients to deeply understand their capabilities, business objectives and challenges
- Identify and solve both client and internal challenges to help us build and deliver marketing campaigns that are market leading
- Build strong relationships with internal stakeholders and liaise with cross functional teams globally to discover new marketing best practices and create recommendations for the client
- Manage stakeholders across business and technology to deliver complex campaigns - across the clients and Visa
- Flawlessly execute integrated go-to-market campaigns to drive customer engagement & retention
- Playback results and success of campaigns delivered to client, leading to improved customer experiences, new opportunities, and new product requirements
- Be accustomed to collaborating with product, corporate affairs, public relations, brand, legal, procurement, finance & contact centre teams to constantly deliver best outcome for customers via marketing comms.
- Document processes, key learnings and best practices in artefacts that can be reused across the client’s business.

**Why this is important to Visa**

This role will support a strategic and multi-dimensional client in Australia as a member of a growing team at Visa. This role will help to build the Visa Managed Services business in market, a scaling space that is in high demand from our clients.

If you are a trailblazer willing to challenge the status quo, this is the role for you. We need a marketer willing to expand their skillset and develop muscle for designing and delivering marketing solutions for our client.

**Key competencies**
- Active Contributor to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. Makes suggestions for achieving team goals or performing team functions; provides necessary assistance to remove obstacles to help the team accomplish its goals
- Business Translator - Translates complex challenges into well-defined marketing concepts, showcasing the impacts and implementation considerations to develop and deliver campaigns to market. Ability to ‘think like a customer’ and show empathy to their experience is essential
- High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions
- Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

**Projects you will be a part of**:
This role will play a critical role in helping to build Visa Managed Services arm in market, a scaling space that is in high demand from our clients. This role will support the establishment of best practice to embed marketing delivery as long-term role for Visa Australia and New Zealand for our clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is a Full-time (12 month contract)

**Qualifications**:
What you will need to be successful:

- Motivated by marketing design and delivery with a high attention to detail
- Innovation minded leader with experience leading

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