Guest Service Agent

3 weeks ago

Adelaide CBD, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**How You’ll Shine**

As a Guest Service Agent, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across globally

**What You’ll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**About Us**:
Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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