Guest Relations Concierge

3 weeks ago

Sydney, Australia Colliers Full time
Job Description

Colliers Workplace Management Services seeks an exceptional candidate to join our team, whose purpose is to build a sense of community, connection, and belonging through delivering best-in-class service within the workplace and operations. This is a fixed-term role, initially for six months with future possibilities.

As a Guest Relations Concierge, you will be at the heart of the action in our client’s Sydney headquarters. In this role, you will be the autonomous driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable. Additionally, you will be a pivotal support for business groups, championing their workplace objectives and ensuring our service points deliver efficiently.

 

Key accountabilities will include, but not be limited to -

  • Own the arrival experience, creating enjoyable and memorable interactions, driven by our client’s brand and culture.
  • Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all Workplace Services touch points.
  • With efficiency and accuracy, administer the client floor including meeting rooms, AV facilities, and break-out areas.
  • Assist in the maintenance of the workplace to provide the best working environment and functionality for all employees.
  • Drive the success of our internal events by delivering memorable service and taking full ownership of every detail.

 


Qualifications

As a collaborative and driven member of the operations team, ideally with experience within the administrational or hospitality sector, we ask that you can demonstrate the following:

  • Minimum 2 years of hospitality, administration, or workplace management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
  • Demonstrated customer-centric experience in business to business and customer facing, environments through a spirit of autonomy and initiative.
  • Results-oriented with effective communication skills and impeccable organisation, paying attention to detail.
  • Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change.
  • Thrive on teamwork, collaborating to overcome obstacles and achieve collective success

 



Additional Information

This position is a full-time office-based role in Sydney servicing general office operating hours on a flexible roster (40 hours per week) that also may support limited after-hours event activity. This is an initial 6-month role with great potential for extension.

Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.

This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways. Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Guest Relations Concierge

    6 months ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential...

  • Guest Relations Event Concierge

    5 months ago

    Sydney, Australia AMP Full time

    Guest Relations Event Concierge **Guest Relations Events Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big...

  • Guest Relations Event Concierge

    6 months ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Events Concierge **12 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Guest Relations Event Concierge

    5 months ago

    Sydney, Australia AMP Full time

    **Guest Relations Events Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what...

  • Guest Relations Concierge

    3 weeks ago

    Sydney, Australia Colliers Full time

    Company DescriptionAt Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be at their best. Our commitment to service excellence is unwavering as we provide our clients with a Workplace of Choice. Our collaborative culture sets us apart as we support you to become...

  • Concierge Supervisor

    6 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24043298 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent...

  • Concierge Supervisor

    6 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24065800 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent...

  • Guest Relations

    3 weeks ago

    Sydney, Australia The Meat and Wine Co Full time

    The Meat & Wine Co Safari is looking for an experienced Guest Relations & Events Manager to enhance, build and maintain strong guest relationships and ensure their satisfaction by delivering the ultimate guest experience. **Responsibilities of the role include**: - Develop positive and foster an enduring connection between our restaurant group and our...

  • Concierge Manager

    2 weeks ago

    Sydney, New South Wales, Australia Brook Recruitment Full time

    About the RoleWe are seeking a skilled Concierge Manager to join our vibrant team at Brook Recruitment.As a key member of our team, you will provide a welcoming and professional experience for guests and tenants while managing your team effectively.Deliver prompt, courteous, and personalized service to build and maintain excellent professional relations....

  • Concierge

    4 weeks ago

    Sydney, Australia Compass Group Australia Full time

    **Concierge - Casual** **$25.81 plus 25% causal loading** **Sydney NSW** - Monday to Friday - Opportunities for professional development and growth - Work across our different banking and finance corporations **_At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back of...

  • Newcastle Concierge – Deliver Exceptional Guest Experiences

    3 weeks ago

    Sydney, New South Wales, Australia Rydges Full time

    About the Role:We are seeking a skilled Concierge to join our team at Rydges Newcastle. As a Concierge, you will be responsible for delivering exceptional customer service and enhancing the overall guest experience.Key Responsibilities:Welcome guests and create a personalized experience from arrival to departureValet park guest vehicles safely and...

  • Sydney Concierge Lead

    6 days ago

    Sydney, New South Wales, Australia Brook Recruitment Full time

    Australia's leading international Property Development company is seeking a Head Concierge to join their vibrant team in one of Sydney's most prestigious office spaces.As the Head Concierge, you will provide a welcoming and professional experience for guests and tenants while managing your team effectively. Deliver prompt, courteous and personalised service...

  • Conierge - Etymon Concierge @ Aura

    1 month ago

    North Sydney, Australia Etymon Projects Pty Ltd Full time

    Brand new development in the heart of North Sydney - Join Etymon Concierge, a luxury concierge service - Casual HIGA Award Rates With a fresh approach to Concierge services and lifestyle concepts, **Etymon Concierge** is designed to elevate the standards and sophistication of residential developments. The vision is to bring a traditional hotel concierge...

  • Conierge - Etymon Concierge @ Aura

    6 months ago

    Sydney, Australia Etymon Projects Pty Ltd Full time

    Brand new luxury residential complex located in North Sydney - Directly located near the brand new Victoria Cross metro station - Opportunities for full-time and casual concierge, with growth potential With a fresh approach to Concierge services and lifestyle concepts, **Etymon Concierge** is designed to elevate the standards and sophistication of...

  • Guest Relations, Senior Associate

    6 months ago

    Sydney, Australia CBRE Full time

    Excellent opportunity working with renowned, prestigious...

  • Concierge Service Representative

    1 month ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Concierge Services Job DescriptionExcel Building Management is seeking a skilled Concierge Services professional to provide exceptional front desk services to residents of high-end Sydney based apartment complexes.The successful candidate will act as the face of the building, providing a professional welcome to residents and guests, and delivering...