Current jobs related to Customer Success Team Leader - West End - SilverChef

  • Customer Success Consultant

    4 months ago

    West End, Australia SilverChef Full time

    **Introduction**: Do you have a passion for delivering outstanding customer service? Are you solutions-focused and always striving to support customers? Then we’d like to hear from you! At SilverChef, we know work-life balance means something different to everyone. Our team is available Monday to Friday between 7am - 5pm, but that doesn't mean you have...

  • Bridges Refuge Team Leader

    3 months ago

    West End, Australia Save the Children Australia Full time

    Are you a people focused leader, passionate about gender-based violence and interested in supporting families to rebuild their lives after Domestic and Family Violence?_ **54 reasons** is Australia’s leading child rights organisation - no ordinary not-for-profit.** Proudly part of the Save the Children Australia Group and global movement, we’re here to...

  • Inside Sales Leader

    1 month ago

    West End, Australia SilverChef Full time

    **Introduction**: About Us Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more...

  • Corporate Travel Consultant

    4 months ago

    West End, Australia Synergy For Success Industries Full time

    Our client is a formidable TMC in the Corporate Space and has been in operation for over 30 years. If you are bound in Corporate Handcuffs in a large TMC, then consider a lifestyle change into a more personal environment where you will be able to be yourself and, not have to conform to rigid meeting schedules and working regimes. Why need to lead into a...

  • Team Leader

    4 months ago

    West End, Australia Save the Children Australia Full time

    Bridges operates independent, secure units for women and children escaping domestic violence who require immediate, safe accommodation whilst considering their long-term options. 54 Reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support to women...

  • Customer Service

    4 weeks ago

    West Footscray, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...

  • Team Member

    2 weeks ago

    West End, Australia Coles Full time

    About the RoleWe're seeking a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a high level of product knowledge.About YouYou will have a strong...

  • Customer Service

    4 weeks ago

    West Footscray, Australia NEXTDC Ltd Full time

    Company DescriptionAt NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.NEXTDC is an exciting ASX 100-listed technology company, operating...

  • Customer Relationship Manager

    2 months ago

    West End, Australia Credit Corp Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries No weekends or late nights! Monday – Friday 8:30AM – 5:00PM No collections experience required! Supportive training and career progression + gain a Cert III in Financial Services Credit Corp is Australia's largest provider of sustainable financial...

  • Bakery Team Leader

    2 weeks ago

    Wynnum West, Queensland, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity in RetailDynamic Growing Retail CompanyPotential for Career AdvancementAbout Drakes SupermarketsDrakes Supermarkets is a Retail industry success story. A family-owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we are seeking a customer-focused...

  • Department Team Leader

    4 weeks ago

    West Gosford, Australia Spotlight Full time

    **Seize the opportunity to work for a leading global retailer.** **About us**: Spotlight Retail Group (SRG) is Australia's largest privately-owned and operated family business, operating more than 150 stores throughout Australasia. Comprising of iconic brands **Spotlight, Anaconda**, **Mountain Designs** and **Harris Scarfe**, Spotlight Retail Group is...

  • Customer Service Manager/ Team Leader/ Coordinator

    3 months ago

    Sunshine West, Australia Luus Industries Pty Ltd Full time

    **The Company** With a proud and long history in Melbourne’s Western Suburbs, Luus Industries is a privately owned manufacturer of commercial cooking appliances with a reputation for quality, functionality and reliability. Luus offers an environment where people are well supported to develop their skills, enjoy their work and thrive around core values of...

  • Customer Service Assistant

    5 months ago

    West End, Australia Joyce Mayne Full time

    Full Time Role - Attractive commission based structures - Paths for career progression with a trusted national brand Discover a great place to work at Joyce Mayne. With our top notch customer service and wide range of products including computers, home appliances, home wares and more. We seek to provide customers in regional areas with the same range and...

  • Customer Service

    3 weeks ago

    West Footscray, Australia NEXTDC Full time

    Job DescriptionMoving into our Customer Service Team Lead role you will provide day-to-day management for the Customer Service Team in their respective region and be a friendly and efficient first point of contact for all visitors to our facilities.  As our Customer Service Team Leader you will also act as the first escalation point for all matters...

  • Customer Service

    3 months ago

    West End, Australia NCML Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **National Credit Management Limited **(NCML) is a leading provider of credit and receivables management...

  • Customer Service Officer

    3 months ago

    West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...

  • Customer Service Officer

    4 months ago

    West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...

  • Restaurant Team Leader

    2 weeks ago

    Waratah West, New South Wales, Australia Mad Mex Full time

    Job SummaryMad Mex is seeking a highly motivated and experienced Restaurant Team Leader to join our team. As a Restaurant Team Leader, you will be responsible for leading a small front-line team in a busy customer service environment.Key ResponsibilitiesLead a team of up to five (5) people, providing guidance and support to ensure excellent customer service...

  • Customer Success Specialist

    4 months ago

    Lane Cove West, Australia School Bytes Full time

    Who are we? School Bytes supports schools via the development and provision of administration and finance software that is focussed on the needs and requirements of NSW schools. Our product provides schools with the tools they need to operate smoothly and efficiently and our ongoing support ensures they are provided with the highest level of customer...

  • Restaurant Team Leader

    2 weeks ago

    Waratah West, New South Wales, Australia Mad Mex Full time

    Job Summary:We are seeking a highly motivated and experienced Restaurant Team Leader to join our team at Mad Mex. As a Restaurant Team Leader, you will be responsible for leading a small front-line team in a busy customer service environment.Key Responsibilities:Lead a team of up to five (5) people, providing guidance and support to ensure excellent customer...

Customer Success Team Leader

3 months ago

West End, Australia SilverChef Full time

**Introduction**:

- Contribute to our Vision to be #1 in Customer Service
- We’re not your average contact centre
- Grow and lead a team of committed Customer Success Consultants

A fantastic opportunity to join a purpose led organisation at a time of growth. Motivating and coaching a committed team to achieve outstanding results.

What you’ll be doing

As an experienced Team Leader, with a track record of demonstrated high performance you’ll lead with purpose, coach for performance and support your team to meet KPI’s. Your stakeholder management in a B2B organisation is second to none: working with internal and external customers you drive a collaborative approach to achieving business objectives.

You’ll be a critical team member in a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $1.5bn in the hospitality industry globally.

We would like to hear from you if you are
- Experienced leading a team of multi skilled consultants in a Contact Centre environment.
- Delighted by coaching, developing & supporting your team to be the best they can be.
- Customer obsessed and solution driven to a mutually beneficial outcome.
- A great communicator and demonstrated strong stakeholder management: you’re able to adjust your style to the situation and engage positively with a wide variety of internal and external stakeholders
- Experienced in call observation, compliance management and performance diagnosis.
- You’re curious by nature and look for ways to make things better, faster and easier for our Customers, our Team and our Company.
- Confident and resilient, tackling challenges and jumping over obstacles using innovative thinking.

Why join our team?
- We offer a competitive salary package commensurate with your experience
- Work with a like-minded Leadership team focused on doing what’s right for our customers.
- Enjoy your weekends again with CC operating hours 7am - 5pm Monday to Friday.
- Join a growing company focused on career development for our people - almost 20% of our people were supported to achieve a promotion, secondment, or internal move during 2021.
- We are a purpose and values led business, where the right attitude and behaviours are just as important as performance. We thrive in a vibrant, positive and supportive workplace where everyone can be their true selves.
- SilverChef is a Certified B Corp - part of a movement of businesses that balance profit with purpose and prioritise the wellbeing of our customers, people, environment, and community