Inbound Customer Service Consultant
2 weeks ago
Permanent Full Time opportunities - WFH Flexibility
- Leading Insurer who offer fantastic training and genuine career progression
Tenacity CX have proudly partnered with a leading Australian Insurance provider located in Sydney CBD & we are seeking customer focused Superstars to join their thriving team.
**The Role**:
- Handle general enquires including policy details and amendments
- Have consultative conversations and provide first call resolutions
- Provide an exceptional service experience in each and every call
- Work towards weekly KPI’s and maintain an updated database
**What's in it for you**:
- Work for a Premium Brand that truly value their people
- Join a fun, inclusive and social work culture
- Permanent Opportunity - 65,000 inclusive of super + annual bonus
- Hybrid WFH flexibility
- Work with a supportive and engaging leadership team who truly promote your ongoing development
- State of the art offices based in Sydney CBD, minutes walk from public transport
- Discounts on health insurance and more
**Skills & attributes required**:
- Previous experience in Insurance/ Banking/ Finance is a highly desirable but not essential
- Demonstrated inbound customer service experience
- Ability to have consultative conversations and build strong relationships
- Ability to understand complex policies and navigate multiple systems at once
- Effective questioning & active listening skills are essential
- A can-do positive attitude and a strong customer focus is key
This is a full-time Monday - Friday role working on a rotating roster
-
Inbound Customer Service Consultant
2 weeks ago
Sydney, Australia TenacityCX Full time$65,000 inclusive of superannuation - starting February 13th - Supportive and collaborative team culture - Excellent office facilities plus work from home flexibility!! Tenacity CX specialises in Contact Centre and Customer Experience Recruitment; we have partnered with a global Insurance company and have multiple contract opportunities to join a high...
-
Inbound Customer Service Consultant
4 weeks ago
Sydney, Australia Mayday Recruitment Full timeOpportunity to grow and progress your career within the business - Hybrid working model - work flexibly form the office and at home - Great company benefits and ideal office location in Parramatta MAYDAY are delighted to be recruiting for multiple Customer Service Consultants for a well-known and ever growing health insurance company based in...
-
Inbound Customer Service Contract
4 weeks ago
Sydney, Australia TenacityCX Full time$65,000 inclusive of superannuation - starting February 6th - Supportive and collaborative team culture - Excellent office facilities plus work from home flexibility!! Tenacity CX specialises in Contact Centre and Customer Experience Recruitment; we have partnered with a global Insurance company and have multiple contract opportunities to join a high...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia people2people Full timeTemporary position with a potential to extend permanently - Fast paced and fun environment - Supportive team and training provided The Company Join this leading Medical Insurance company, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers is a crucial role within the business...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 540817**Job Summary**: - seeking multiple Customer Service Consultants for our client that is a global leader in the Financia - Located in St Leonards, you will have the opportunity to work with a highly talented team. - Mandarin...
-
Inbound Customer Service Officer
4 weeks ago
Sydney, Australia Mayday Recruitment Full timeProvide great Customer Service in a fun and supportive team - Fixed Term Contract with Permanent opportunities - Fantastic office located in North Sydney MAYDAY is excited to be partnered with a Global Insurer that is looking for Customer Service Superstars for its growing team! We are seeking enthusiastic **Customer Service Professionals** to join a...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia Medilaw Full time**Company Description** Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** **Job Description** Key responsibilities will include**: - Proactively managing assigned customers; - Ensuring a superior level of customer service to facilitate client access to Medilaw...
-
Customer Service
4 weeks ago
Sydney, Australia people2people Full time6 month temporary position with a potential to extend - Fast paced and fun environment - Supportive team and training provided **The Company** Join this leading Medical Insurance company, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers is a crucial role within the business...
-
Customer Service
4 weeks ago
Sydney, Australia people2people Full time3 month temporary position with a potential to extend - Fast paced and fun environment - Supportive team and training provided **The Company** Join this leading Medical Insurance company, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers is a crucial role within the business...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia people2people Full timeImmediate start temp role with a view of permanent - Mascot located - $35 + super per hour Immediately available Customer Service officer required for Macsot based client. In office role 5 days a week to assist with inbound customer service queries Main responsibilities include: - Triaging and processing customer order requests - Identify customer needs...
-
Travel Consultant
4 weeks ago
Sydney, Australia Veritas Recruitment Full timeFantastic offices in Bondi Junction - Close to Public Transport - Inbound calls only, great team environment **The Company** This is a high-performing exceptionally talented team who are keen to get Australia traveling again. Get trained by the best in the business, this business is expanding off an already well-established base, the opportunities to learn...
-
Customer Service Specialist
4 weeks ago
Sydney, Australia people2people Full time3 month Temporary position with a potential to extend permanently or contract - Fast paced and fun environment - Supportive team and training provided The Company It's been described by a number of our Customer Service Specialist as the best onboard and training experience for a new role they have EVER experienced. Come join this leading insurance...
-
Customer Service Officer
7 days ago
Sydney, Australia B & K Consulting Full time**Customer Service Officer**: **Sydney NSW** **Full time** **$65,000 - $70,000 Annually** **Bonus** - Fantastic opportunity for those passionate aboout customer service - A varied role that welcomes initiative and collaboration - A tight-knit culture B&K Consulting has partnered with a growing insurance underwriting agency that is looking to bring on a...
-
Customer Service
4 weeks ago
Sydney, Australia Aston Carter Full time**The Organisation** We are currently seeking multiple Customer Service Consultants for our client operating in the Financial and Technology Industry. Located in St Leonards, you will have the opportunity to work with a highly talented and motivated team across the APAC Region. This role is a 6-month temp to Permanent contract with Work-from-home options...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia Hatch Full time** This role is at Woolworths Group (not for Hatch)** Hatch is supporting Woolworths Group to find a great Customer Service Consultant - Work from home to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Woolworths...
-
Customer Service
4 weeks ago
Sydney, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 540130**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Mandarin AND Cantonese Proficiency in Speaking and Writing is...
-
Customer Service Consultant
6 days ago
Sydney, Australia Hatch Full time** This role is at Woolworths Group (not for Hatch)** Hatch is supporting Woolworths Group to find a great Customer Service Consultant - Work from home to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Woolworths...
-
Customer Service Consultant
4 weeks ago
North Sydney, Australia INTERTEK Full timePurpose of the Role: Using technical expertise and a strong customer focus to ensure the very best online-store user experience, with excellent service and customer education. Responsibilities:• Resolving, in first contact, customer enquiries received by phone, email and/or chat• Owning complex issues to resolution, with regular progress updates to...
-
2 x Customer Experience Consultant
4 weeks ago
Sydney, Australia Eclipx Group Full timeDescriptionASX 300 listed financial services organisation Flexible & hybrid working arrangements Sydney locationDo you want to:work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? understand the strategic direction of your organisation and how your effort contributes to...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia SMAART Recruitment Full timeCustomer Service role | Mascot location | Easy to reach with public transport - $35.00ph + super | Casual position with full time hours | Regular office hours - Extensive training | Holiday leave | Luxury automotive brand | Global company SMAART Recruitment is looking for 2 Customer Service Consultants to work with one of the world's leading luxury car...