Operations Support and Informatics Officer

3 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 66018

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**About the Role**

Join our team as an Operations Support and Informatics Officer on a full time, ongoing basis to work at various sites based at Mulgrave. This position offers a hybrid model of working.

The role will work closely with the Operations Support and Informatics Advisor and the Director of Clinical Operations - Community Operations Support. This role is intended to provide advice and support in data and information management across Monash Health Community. The role functions to support Operational areas to 2 make best use of digital systems in the delivery of care. The role will support the clinical services to collect and analyse data to enhance and optimise the care delivered within Monash Health Community services. Collaborate with clinical teams to develop a data driven approach to care delivery. Support clinicians to build confidence in the use of digital systems and tools that enhance and optimise care delivery. Identify and support quality projects in the use and implementation of digital systems. Support the Community to EMR project and Optimising Community Care project as a content specialist. You will be working with a variety of disciplines across Community including:

- ** Hospital in the Home**:

- ** Community Assessment and Response Team**:

- ** South East Centre Against Sexual Assault**:

- ** Refugee Health, and**:

- ** Many more.**

**About Us**

Monash Health Public Health & Community proactively supports our community to improve and maintain health, independence and wellbeing by coordinating and providing integrated, multidisciplinary care across multiple settings within the local community. Our aim is to empower and prepare clients to self-manage their health and health care. Working with clients across the aged spectrum, Monash Health Community provides a continuum of care, supporting clients through all stages of non-acute care from prevention to rehabilitation. We provide services that support clients in their homes, community based facilities and dedicated Monash Health Community hubs.

The **Community Operations Support (COS) **Team provides the services which keep Community's the engines purring and wings shining Things we do include:

- Site administration, including OHS and Emergency Management
- Administration management and support
- Strategic project support (including Community Hospitals Optimising Care and, Disability Action Plan),
- Digital roadmaps and informatics services (including systems management/upgrades, reporting, project management)
- Strategic communication and engagement support for all parts of the service

**About You**

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

- Willingness to learn
- Understand design, data model implementation and deployment of desktop database systems
- High level skills in all MS Office apps
- Advanced data analytics skills
- Understanding of programming and database design principles
- Intimate knowledge of reporting requirements for data sets: HACC, Community Health, CHSP and VINAH including the reporting frameworks.
- Detailed understanding of MH Community environment and the use of data and information within the services.
- Advanced problem solving and data analysis skills as they relate to health services delivery.
- Excellent Interpersonal skills
- Leadership experience in a clinical/ health domain.

**What you need**:

- Bachelor Health Information Management or Equivalent tertiary qualifications.
- _ Post Grad qualifications in Health/ Management and/ or IT (Desirable)_

**In Return, we will provide**:

- A supportive and cohesive team within a larger interdisciplinary setting
- Career progression pathways
- Continual opportunities to use your drive for innovation to develop services to meet the changing landscape within the broader healthcare system
- For a confidential discussion and to explore the opportunity further, please call Michelle Sliwinski on 0467 747 128_

**Monash Health is a great place to work**

To learn more about our organisation visit **monashhealth.org**.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria f

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