Operations Leader
4 months ago
As the Operations Leader you will lead daily operations of the Contact Centre to ensure that high-quality 24-hour contact services are available to the community and Police.
Your key accountabilities
**The core capability requirements for this role are**:
- Coordinate human and physical resources within the centre to ensure operations are aligned with relevant standards and policies, community expectations and enduser needs. Support the Operations Manager in the development and implementation of governance frameworks and policies to facilitate the delivery of high-quality Policing Services during normal operations, major investigations, major events, and disasters. Analyse trends in relation to operational and resource demands and provide advice to the Operations Manager, regarding future resource needs. Implement strategies to achieve goals, standards and performance indicators for the operational units under your control and provide leadership to unit supervisors. Develop and initiate strategies to address or enhance operational performance and productivity across the operational units under your control. Cultivate relationships and effective communication with key stakeholders and service providers both internal and external to Policelink. Maintain oversight and manage staff absence for all operational civilian staff within the Contact Centre under your control. Manage and resolve performance issues with staff and union representatives, including giving and receiving feedback and conducting constructive performance discussions.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Lead Operational Excellence Specialist
4 weeks ago
Brisbane, Queensland, Australia Allens Operations Pty Ltd Full timeOperational Support Team LeadThe Central Support Team Leader is responsible for leading a small team to deliver high-quality operational support services within the company. As an experienced leader, you will promote a culture of excellence, implement processes to enhance standards of work, and provide operational support to legal operatives.This is a...
-
Operational Team Leader
1 week ago
Brisbane, Australia Queensland Government Full time**The role of the Operational Team Leader includes: Supervising and leading a team of Forensic Officers to ensure that they deliver high quality support and services to clients at the FDS and that they consistently demonstrate professional and ethical conduct. You will ensure that staff practices are consistent with all relevant legislative requirements,...
-
Team Leader, Operations
6 months ago
Brisbane, Australia Australian Retirement Trust Full time**An exciting opportunity exists to join our Operations team as a Team Leader, Operations** **on a **full-time, permanent basis.** **Why join us?** - State of the art offices with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces...
-
Dynamic Operations Leader
1 month ago
Brisbane, Queensland, Australia Woolworths Group Full timeJoin Our Team as a Dynamic Operations LeaderA stone's throw away from the Redcliffe Beach, Captain Cook Hotel is a local favourite along the Queensland coastline. We're the perfect place for families to meet for an overdue long lunch, for mates to catch up for a beer and watch the game, and to celebrate a milestone birthday or special event.We roll up our...
-
Transformation Leader, Operations Excellence
1 month ago
Brisbane, Queensland, Australia Virgin Australia Full timeOperations Transformation LeaderWe are seeking an experienced Transformation Leader to join our team at Virgin Australia. In this role, you will be responsible for driving operational excellence across the organization.About the RoleThis is a key leadership position that requires a strong understanding of business strategy and operations. You will work...
-
Operations Team Leader
7 months ago
Brisbane, Australia Macquarie Full timeOperations Team Leader The Cash and Banking Operations team's core function is to support Macquarie's Advisers, Independent Financial Advisers and Clients within our Retail Banking and Business Banking divisions. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group...
-
Operational Leader for Facilities in Rockhampton
1 month ago
Brisbane, Queensland, Australia DAD-Jones Lang LaSalle (QLD) Pty Ltd Full timeAbout UsDAD-Jones Lang LaSalle (QLD) Pty Ltd is a global leader in real estate and investment management services. We empower our people to shape a brighter way forward.Job DescriptionThis is an exciting opportunity for an experienced Operational Leader to join our team as a Facilities Manager based out of Rockhampton. As a key member of our facilities team,...
-
Brisbane, Australia Job Connect Recruitment Full time**Are you sick of a role in Production that is unrewarding or unsafe?** **_Are you looking for a team that values your skills with excellent safety systems?_** Our client is a premier international producer of building products in adhesives with a newer facility in the Wacol area. The last few years have seen incredible growth within the business and as...
-
Area Manager
2 months ago
Brisbane, Queensland, Australia Amazon Full timeWe're seeking experienced Operations Leaders to lead and develop a team of Amazon associates in one of the following areas within the Fulfillment Center Operations: Receive, Stow, Pick, Pack, or Ship.As an Operations Leader, you'll be directly responsible for continuously improving the efficiency of delivery processes, ensuring that customer orders...
-
Site Reliability Engineer Leader
4 weeks ago
Brisbane, Queensland, Australia IT Operations & Services Full timeAbout Us">The Star Entertainment Group is a publicly listed company on the ASX, committed to delivering sustainable outcomes for our guests, Team Members, communities, and shareholders.">We strive to provide entertainment, gaming, and leisure experiences in a safe, responsible, and ethical manner, guided by our values of Build memorable connections, Own It,...
-
Transformation Leader
1 month ago
Brisbane, Queensland, Australia Virgin Australia Full timeAbout Virgin AustraliaWe're a forward-thinking airline that's always pushing the boundaries of innovation and customer experience.Job OverviewWe're seeking a highly skilled Transformation Leader to drive the strategic transformation of our Flight Operations. This is a critical role that requires strong leadership, strategic thinking, and excellent...
-
Retail Store Operations Leader
1 month ago
Brisbane, Queensland, Australia Brand Collective Full timeAbout Yarra TrailYarra Trail is a brand focused on effortless Australian style, creating clothes that invite you to express your personal story with confidence. The brand's philosophy revolves around being natural, honest, and considered, staying true to nature and its authentic goals of providing well-designed and responsibly made clothes.The Role:...
-
Helicopter Operations Leader Wanted
4 weeks ago
Brisbane, Queensland, Australia Programmed Full timeWe're seeking an experienced leader to head our helicopter flight operations. This is a dynamic role that requires strong management skills, regulatory knowledge and a passion for creating efficient processes.Key ResponsibilitiesLead and inspire teams through periods of changeMaintain compliance with CASA regulations for Air Transport and Aerial Work...
-
Team Leader Inventory Operations
3 months ago
South Brisbane, Australia Mater Group Full time**Job no**: 501699 **Work type**: Permanent **Location**: South Brisbane **Categories**: Supply Chain Operations **About the role** **Mater Procurement and Supply Chain** **Operations** are seeking an experienced and driven **Team Leader Theatre Inventory Operations**. This is a permanent full-time position based in South Brisbane with local travel...
-
Team Leader
6 months ago
Brisbane, Australia Bank of Queensland Full time**About the Role** The primary purpose of this role is to mitigate Money Laundering and Terrorism Financing (ML/TF) risk by overseeing and providing a professional AML/CTF assessment and investigation service for the BOQ Group and includes enhanced customer due diligence (ECDD). The AML Operations Reporting Team complete investigations raised as a result of...
-
Logistics Operations Team Leader
2 months ago
Brisbane, Australia Cochlear Ltd Full timeChange people’s lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...
-
Preventive Health Operations Team Leader
7 months ago
Brisbane, Australia Queensland Health Full timeThe Preventive Health Operations Team Leader will provide direct line management, leadership, and direction to the operational and administrative Preventive Health team members, including prioritisation of work deliverables, allocation of work program, and project task management and monitoring. **About the Health Contact Centre**: The HCC is part of the...
-
Team Leader
7 months ago
Brisbane, Australia Australian Retirement Trust Full time**An exciting opportunity exists to join our Financial Crimes team as Team Leader - Financial Crimes Operations on a full time, permanent basis.** **We are flexible for this role to be based in Brisbane or Melbourne, provided that you can attend our office at least once a week.** **Why join us?** - State of the art offices with offerings like end of trip...
-
Team Leader Protective Security Operations
4 months ago
Brisbane, Australia Powerlink Full time**At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in...
-
Payment Operations Team Leader
7 months ago
Brisbane, Australia Great Southern Bank Full timeGreat Southern Bank is seeking a new Team Leader within the Payment Operations team on a permanent basis. In this role you will coach, mentor, and lead the Payments Team to ensure Great Southern Bank are meeting their obligations under relevant legislation as well as Customer Owned Banking Code of Practice (C.O.B.C.O.P.), in a way that supports agreed...