Workflow Specialist

4 days ago

Sydney, Australia Macquarie Group Limited Full time

-Join our Sydney based team as a Digital Workplace Form Developer where you will work within the Service Management Digital Experience team to develop our internal facing service request forms, with the focus on improving automation and providing our customers with a seamless and engaging technology experience.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
- What role will you play?In this role, you will be analysing existing services, triaging issues, developing workflows based upon requirements and owning the deliverable from requirements to build, test and deployment to production. We are looking for passionate developers who will thrive in a fast-paced, delivery focused environment and draw on your collaborative and problem-solving skills to achieve optimal outcomes.
- What you offer- 2+ years’ experience within Financial Services, Service Management experience is preferred
- Understanding of programming principles and service management catalogs
- A passion for customer-centric solutions and continuous service improvement
- Strong sense of ownership to follow your deliverables through to closure
- Strong ability to work autonomously, but confident to raise incidents or ask for help when required.
- We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
- About Technology-
- Benefits- Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

- Hybrid and flexible working arrangements
- One wellbeing leave day per year and up to five additional days leave based on length of service
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
- Access to a wide range of learning and development opportunities
- Our commitment to diversity, equity and inclusion-
- If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

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