Customer and Tech Support

3 weeks ago

Sydney, Australia Macquarie Group Limited Full time

**Elevate yourself as a customer and technology support specialist and build the career that’s right for you.**

Are you new to Customer and Technology Support or looking for more from your technology career? Joining our Tech Select Program puts you in the driver’s seat of your career, giving you the chance to experience new areas of technology, while building on your customer and technology support and professional skills at the same time.

**Customer and Technology Support at Macquarie**

Our Customer and Technology Support team helps our businesses thrive by assisting our people and teams with technology and IT support. You’ll be customer-facing and provide both walk-up and remote support for technology queries, as well as providing local hardware support for our various businesses.

As a first point of contact for people who require technology support or information, you will have an immediate impact and be the face of technology. Gaining experience within our Customer and Technology Support team, is also a fantastic opportunity to move into other areas of Technology in the future.

**How Tech Select works**

Tech Select is purpose-built for technologists in the early stages of their career. You’ll join a cohort of professionals who are passionate about building and accelerating the digital enterprise.

You’ll embark on a 12-month development and mentoring program across a technology discipline of your choice. You can try something new or hone your existing expertise, while working on key projects within our Technology teams.

You can start your journey in one of the following fields:

- Software Engineering
- Cloud and Platform Engineering
- Cyber Security
- Data and Business Analytics
- UX/UI - Experience Design
- Customer/Tech Support

At the conclusion of Tech Select, your journey with Macquarie is only just beginning. As a permanent employee, you’ll continue shaping a technology career that’s unique to you.

**So, who are you?**

You’re a Customer and Technology Support Specialist or technologist, or looking to become one, in the early stages your technology career, ideally with some professional experience and a relevant Technology qualification.

We are an ever-growing global team who is accelerating the digital enterprise and delivering technology solutions that empower people to innovate and invest for a better future. If you want to join us and be part of our journey, while elevating your career, then this is the opportunity for you

Learn more about Tech Select

**About the Corporate Operations Group**

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 19,200+ employees and offices in 34 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

**Job no**: COG-972869
- **Work type**: Permanent - Full time
- **Location**: S

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