Crew Tech Lead

6 months ago


Sydney, Australia Commonwealth Bank of Australia Full time

Crew Tech Lead - Digital Tech Foundations
- You are a senior engineering leader who's passionate about people and driving great technical outcomes
- We are a team of big thinkers, who are engineering the future of banking
- Together we can create industry leading digital solutions that impact millions of customers

**Do work that matters**

We're building tomorrow's bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia's future economy.

CommBank is recognised as leading the industry in technology and operations with its world-class platforms and processes, agile tech, and innovation in everything from payments to digital banking and mobile apps. Our Software team are the brains behind Australia's number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.

**See yourself in our team**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. The Customer Engagement and Digital domain in Retail Tech support our flagship CommBank App, NetBank site and digital experiences to our retail customers across many offerings, ranging from everyday banking to investment and home of yello

This role is for a Crew Tech Lead of our Technology Foundations crew, where the heart of our foundational digital capabilities live.

You are a seasoned Technology Leader who will lead our technological evolution within our dynamic DevSecOps environment. As the Crew Tech Lead in our Digital Technology Foundations crew, you'll steer the integration of development, security, and operations. Your role extends beyond technology; adept high-level stakeholder management will be key in driving our innovations securely, ensuring a harmonious synergy between cutting-edge solutions and strategic business goals.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

**Your impact and contribution in this role**

As Crew Tech Lead you would be working with your Crew Lead partner in ensuring the best outcomes for their crew. As Crew Tech Lead, your impact and contributions would include:

- Spearheading a technology strategy and roadmap for digital experiences, ensuring consistency and partnering with stakeholders to drive best practices and maturity.
- Build foundations that enable the broader engineering teams to create digital experiences and features using the latest technology. The foundations will underpin the features that determine how millions of Australians access, understand, manage and invest their money.
- Taking ownership of the performance and availability of the Crew's assets, including total cost of ownership considerations.
- Cultivating and growing world-class delivery and engineering capabilities, leading a diverse team of professionals across multiple locations.
- Bridging the gap between business and technology strategy, ensuring transparent management of tech dependencies and effective prioritization of key capabilities.
- Fostering a culture of excellence, innovation, and continuous improvement, particularly in DevSecOps practices.
- Providing visionary leadership in technology planning, aligning with industry trends and best practices.

**We are interested in hearing from an experienced senior leader who**:

- Has proven experience as a technology leader delivering and leading engineering teams of 30 or more people in matrix organisations.
- Exhibits strong and proven people leadership through coaching and mentoring.
- Is a hands-on technologist and passionate builder and engineer, have led modern digital, cloud technology teams living and breathing a DevOps culture.
- Is an excellent communicator and great with stakeholders of all levels and have worked successfully in complex, matrix organisations.
- Demonstrates the ability to influence and champion technology maturity with stakeholders with technical and non-technical backgrounds.
- Have a can-do attitude and are looking to solve complex challenges.

**Working with us**

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values,


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