Customer Resolution Expert

About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

Job OverviewThe Customer Resolution Expert role at Optus involves managing and investigating customer complaints, providing thorough and accurate investigations, and offering creative resolutions that align with relevant codes, regulations, and legislation. You will work closely with customers in financial hardship to develop feasible payment plans and...

About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

Employer of Choice - 10 Years in a Row, Google Performance Agency of the Year - 3 Years in a Row, Microsoft APAC Agency of the Year 2019, 2021, 2023, B&T Best Digital Services 2022-2024, 2X Gold Cannes in Cairns Crocodile Awards. **Why us?** We are Resolution. An award winning, full service digital agency that delivers remarkable results. Our mission is...

We are seeking an exceptional Construction Lawyer to join our Melbourne-based team as an Associate.**Key Responsibilities:**The successful candidate will be responsible for carrying out litigation and dispute resolution work in the construction and infrastructure industry.**Requirements:**To excel in this role, you should have:At least 2-5 years of PQE...

An exciting Digital Media (Activation) Assistant opportunity exists to work for Australia's leading full-Service Digital Agency. Fully remote work is welcome! **Google's Performance Agency of the Year 6 years in a row & B&T's Best Programmatic Trading Team** We are Resolution Digital, part of Omnicom Media Group (OMG). We are a full-service digital agency,...

Make a difference as a **Dispute Resolution Specialist.** Join the largest insurance group in Australia and New Zealand. **Your Role** Join an industry leading and fast paced team as a Dispute Resolution Specialist. Using your high-level dispute resolution capability and sense of fairness, along with your superior stakeholder skills, you’ll manage the...

The Manager, Resolutions oversees a high performing team responsible for effective handling of complaints and alternative dispute resolutions functions at the Health Complaints Commission (HCC) including managing the initial enquiries and complaints received either in writing or over the telephone. **Are you**: - A skilled manager proficient in complaints...

As a Customer Resolution Specialist at the Department of Transport and Planning, you will play a key role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity to join our team and contribute to making Victorian communities more accessible and liveable.Ongoing – Full time (Multiple positions)We are seeking a skilled...

Location: Melbourne | Parkville Job type: Ongoing - Full Time Organisation: Department of Transport and Planning **Salary**: $58,539 - $75,175 Occupation: Customer Service/Call Centre Reference: 6196 **About the Role** **Ongoing - Full time** The Customer Resolution Assistant will respond to customer enquiries in accordance with business rules and...

**About the Role**: As a Dispute Resolution Manager, you will work with the entitlements managers and case managers to provide expert legal and technical advice on legal issues relevant to case management. You will represent DXC at Conciliation conferences, and regularly update stakeholders about progress and outcomes. **To be successful in this role you...

About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

About the Role - Provide timely and accurate investigation and resolution of customer claims and invoice disputes nationally meeting all set KPIs - Ensure accurate root cause data is captured at each investigation interaction - Guarantee complaints entered via Case Management have been actioned and closed out in a timely manner. - Communicate with relevant...

Competitive Remuneration! - Fantastic Work Life balance! - Great office Culture **Join Our Team as a Customer Experience Expert! Elevate Students' Journeys with Us.** Are you ready to embark on a dynamic career journey with the our client? As a flourishing force in Australian business education, we're on the lookout for a dedicated and passionate Customer...

**Position Purpose**: The Manager, Resolutions oversees a high performing team responsible for effective handling of complaints and alternative dispute resolutions functions at the Health Complaints Commission (HCC) including managing the initial enquiries and complaints received either in writing or over the telephone. **Area you**: - A skilled manager...

**About the Role**: As a Dispute Resolution Manager, you will work with the entitlements managers and case managers to provide expert legal and technical advice on legal issues relevant to case management. You will represent DXC at Conciliation conferences, and regularly update stakeholders about progress and outcomes. DXC is committed to building better...

Work for market leader in the fintech space - Fantastic benefits and rewards with annual bonus incentives + more - Flexible hybrid environment - work from home and on site Praemium was established in 2001 with a goal to simplify and streamline the complex and time-consuming process of wealth management. Today we offer the only fully integrated platform that...