Customer Care Assistant
6 months ago
We are currently looking for an energetic fashion lover to join our team as a dispatch & customer care assistant.
At Mombasa Rose you'll be part of a dynamic, fun and hardworking team. As a small business there are lots of opportunities to grow and try different roles within the company as we expand.
**About the Job**:
- Customer care via our various digital channel
- Managing the customer care phone.
- Assisting with order dispatch during busy periods.
- Assisting with the stock deliveries.
- Preparing garments for delivery and photoshoots
- Processing customer returns.
**About You**:
- Loves fashion.
- A team player with a can do attitude.
- Strong organisational skills.
- Motivated self-starter who is driven to complete tasks.
- Hold a current driver’s license.
- Experience with Shopify would be an advantage but not essential
**Additional Information**:
- Flexible days and hours but must be available all day Monday
- 15 - 25hrs depending on your availability
- The office is located in Indooroopilly in an area with lots of free street parking.
**Benefits**:
- Competitive industry pay rates
- Generous staff discounts
- No weekend work or public holiday work required.
- We have 3 beautiful office dogs.
- Be a part of an amazing and friendly team
To be considered for this role applicants must include a CV and cover letter
**Salary**: $30.00 - $34.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Day shift
- No weekends
**Education**:
- High School (Year 12) (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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