Service Coordinator

Deivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018.

Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence.

As a deeply grounded NDIS and Aged Care provider, we require Support Workers on a casual premise with a view toward permanency. One should be adaptable and flexible to work with individuals with diverse special needs and to help frail, older people, including the prematurely aged, living in the community to maximize their independence.

**About the team**

We are dedicated to social justice values and strive to treat everyone with dignity and respect, regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, or religion. We value ethnic, gender, and occupational diversity, and we employ devoted, bright, and motivated employees who work on a variety of projects and services.

We collaborate to help clients at every point of their journey, from crisis to recovery to long-term, sustainable change.

**About the Role**

**Deivian Care is looking for a Service Coordinator in Indooroopilly (QLD). **The primary purpose of this position is to assist the Operations Manager in leading a team of Support Workers to deliver quality, person-centered and customer focused outcomes for the people we support. Within the parameters of the role, the position is responsible for the quality of services, ensuring timeliness, and working within the agreed budget. The role is also responsible for implementing a planned approach to the leadership, supervision and professional development of the team members. The primary function of this role is to support stakeholders (clients, client families, and employees) to achieve their individual goals and objectives in accordance with their participants Individual Care Plan.

**About You**
- A person-centered, values-based approach to service delivery that is informed by a proven commitment to social justice concerns.
- Knowledge and understanding of trauma-informed, strengths-based, and person-centered care.
- Demonstrated communication and relationship management abilities, as well as the ability to maintain collaborative working relationships with a wide range of stakeholders.

**Attributes of this position**
- Experience in recruitment.
- Experience in managing teams in a service and client-focused environment.
- Passion and commitment to client service and improving the quality of life for people with disabilities.
- Ability to communicate and relate to people with disabilities and their families.
- Demonstrated ability in exercising initiative, time management and working independently.
- Demonstrated knowledge of the disability standards and how they relate to everyday service provision.
- Good interpersonal and written/verbal communication skills.
- Ability to work collaboratively within a team environment.

**Job Role and Responsibilities**
- To ensure support workers are rostered correctly.
- To ensure quality service to clients and their families.
- To contribute to the implementation of the Mission, Values, and Vision of Deivian.
- To assist clients in activities of daily living, personal care, social activities, and community access through the implementation of individual care plans, and programs that are age appropriate and relevant to individual goals.
- To ensure all Deivian’s policies and procedures are adhered to.
- To demonstrate respect, understanding and client dignity.
- Conform with the duty of care requirements ensuring workplace health and safety requirements are adhered to.
- Must not misuse items or facilities provided in the interest of safety and health.
- To demonstrate confidentiality in all matters relating to services provided to clients and service information generally.
- To play an active role in the planning, design implementation and evaluation of daily programs.
- To update client files and document evaluations.
- Assist clients to take medications and maintain client medication folders as required.
- Attend staff meetings and training sessions as required.
- Accurately record in daily communication books, client files and medication folders.

**Experience/Certification Required**
- Bachelor’s degree or relevant certification in aged care or disability
- Full Queensland Driver's License and your own vehicle (registered in your name)
- National Criminal Check
- Working with Children Check
- Covid-19 Vaccination Certificate

**Job Types**: Full Time

**Salary**: $30.00 - $32.00 per hour + Super

Schedule:

- Monday to Friday

Supplemental pay types:

- Penalty rates

License/Certification:

- Working with Children Check (preferred)
- National Police Certificate (preferred)
- Driver License (required)

Work Authorization:

- Australian work rights (required)

Pay: $60,000.00 - $65,000.00 per year

Schedule:

- Monday to