Food and Beverage Services Manager

4 weeks ago

Brisbane, Australia AccorHotel Full time

Company Description
**Your team and working environment**:
The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
The Food and Beverage Services Manager at Sofitel Brisbane Central reports to the General Manager and oversees outlet managers and supervisors to ensure the seamless execution of service in a multitude of F&B outlets.

This role is very hands on and you will lead through action. It’s perfect for the person who is passionate about developing others and seeing them succeed. Being a leader in guest service will come naturally to you, from your passion for guest and team satisfaction and engagement. Driving innovation and efficiencies from ideas to successful implementation in the outlets will lead you to deliver products and experiences that are second to none.

Success in this role is the ability to lead from the front, develop your people, and provide amazing experiences, all with a flair of Frenchness that is part of the Sofitel brand DNA.

**What you will be doing**:

- Overseeing multiple outlets and assisting the relevant managers to ensure profitable and engaging departments
- Live and breathe the Sofitel values and ensure that these are evident in all dealings of every outlet
- Being a leader for sustainability and social responsibility
- Drive innovation within the F&B team
- Collaborate with other hotel departments to strategise on new product and service offerings
- Promote a strong Heartist culture and a team focused on creating unforgettable guest experiences.

**Qualifications**:
**Your experience and skills include**:

- A luxury service focus and desire to grow your career with Sofitel
- Previous F&B manager experience of a large operational team with multiple outlets
- Strong networking skills with proven ability to build and maintain stakeholder relationships
- Ability to communicate clearly
- IT savvy with strong computer skills and a systems expert
- Experience in building a strong team culture
- A record of high performance and achievement

Additional Information
**Benefits and perks**

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

**We offer our Heartists**:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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