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Food and Beverage Operations Manager

4 months ago


Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

Kingfisher Bay Resort, K'gari (Fraser Island)

The Opportunity: Join Our Award-Winning Team

Join our Food and Beverage team, the heart of our renowned hospitality. At Kingfisher Bay Resort, excellence is our standard. SeaLink K’gari claimed three prizes at the Fraser Coast Business and Tourism Awards in 2023 and we take immense pride in delivering unforgettable experiences to our guests.

• Winner of the Outstanding Medium & Large Business Award - SeaLink K’gari
• Winner of the Resort and Deluxe Accommodation Award - K’gari Beach Resort
• Winner of the Tourism – Land Based Award - K’gari Explorer Tours

About the Role

The Food and Beverage Operations Manager will be responsible for supporting the Director of Food and Beverage in the operations of the Food & Beverage department according to the company standard. Responsible for the coordination and supervision of the day-to-day functioning of the Resort’s Food and Beverage outlets, the Food & Beverage Operations Manager will assist in managing the food & beverage outlets in the absence of the Director.

Other responsibilities include maximizing profitability, meeting and exceeding customer’s needs and service expectations, ensuring team members are trained to the Kingfisher Bay Resort Standard, and training and supporting all team members in all areas of the operation. 

This full-time, permanent opportunity invites individuals seeking a remarkable lifestyle change – relocating to our staff village on the island. We seek a candidate driven by a passion for exceptional service standards. Your authentic leadership style, coupled with a proven track record in driving performance will be instrumental in excelling in this role.

About you

  • Great people skills, customer focused, positive can-do attitude 
  • Exhibits people management skills and understands cultural diversity 
  • Accurate and efficient, results focused
  • Exceptional grooming and presentation 
  • Excellent organisational skills and attention to detail
  • Able to work unsupervised and make decisions within set guidelines 
  • Excellent interpersonal and supervisory skills 
  • Excellent communication skills 
  • Able to negotiate, delegate and work under pressure 
  • Has a strong work ethic and leads others to achieve objectives 
  • Demonstrated high level of communication skills with the ability to deal effectively with a broad range of people 

Requirements

  • Minimum 2 years’ experience within a Food and Beverage Manager role 
  • Previous experience in a similar role 
  • Understanding of Responsible Service of Alcohol requirements under the QLD Liquor Licensing Laws 
  • Authorization to live and work in Australia
  • Competent in barista and beverage making duties (highly regarded)
  • Demonstrated food and beverage skills, including a la carte and bar service (highly regarded)
  • Food Safety Course (Essential)  
  • Current QLD RSA certificate (Essential) 
  • Espresso Coffee Making (Desirable) 
  • RMLV certificate or ability to complete

The Benefits - conditions apply

  • $145 weekly living expenses (includes private staff accommodation and meals)
  • Access to In-House Training & Development Manager
  • $1000 Annual Sealink Employee Travel Allowance
  • Worldwide Heartist Bienvenue benefits
  • 25% off resort dining, retail, and spa services
  • Complimentary 4WD K'gari Explorer Tours
  • Free ferry transfers to and from the island
  • Access to the Sandbar pool and staff gym

How to Apply

Click APPLY and share your resume and a cover letter explaining why you're excited to be a part of Kingfisher Bay Resort, K'gari.

About Us

SeaLink K'gari (Fraser Island) … A World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

Living and working in paradise… we can’t think of anything better