Quality & Compliance Manager

3 months ago

Sydney, Australia King Living Full time

Established Australian designer and manufacturer of furniture
- Opportunity to lead and develop the global Quality function
- Global business with growth opportunities

Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

**King Living** has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand.

At **King Living**, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

**The Opportunity**

The Product Quality Manager will lead and develop the Quality function, ensuring all strategic and operational requirements are met with a collaborative approach. They will establish and uphold company standards for product quality and compliance across all channels, ensuring that products are safe and fit for purpose. This role involves cross-functional collaboration to implement quality improvements, ensuring suppliers and internal processes meet corporate, social, and technical standards.

**The Role**
- Lead, grow and develop the Quality function with a consistent and collaborative mindset to make sure that all strategic and operational requirements are met.
- Build and maintain the company standard for minimum acceptable product quality and compliance across all channels.
- Ensure quality plans, systems and procedures are developed, implemented, and maintained to meet business and regulatory requirements and customer minimum standards.
- Ensure that products the business imports, manufactures or otherwise sells are safe and fit for purpose.
- Work cross functionally to identify and implement quality improvement initiatives.
- Ensure suppliers, agents and factories meet corporate and social responsibility and technical standards.
- Work directly with internal stakeholder groups to review, address and implement corrective action based on customer and showroom feedback.
- Ensure compliance with all relevant regulations and standards across multiple countries, including product safety and environmental regulations.
- Provide analytical feedback and product quality reporting to communicate results to the business and identify opportunities for improvement
- Monitor the ongoing testing and inspection of products to ensure product quality exceeds the minimum quality standard
- Work with manufacturing plants to maintain and improve quality programs.

**About You**
- Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field.
- Minimum of 5 years of experience in a quality assurance or compliance role, preferably in the furniture or manufacturing industry.
- Understanding of electrical circuits
- Understanding and experience in developing product compliance requirements for global markets.
- Experience managing compliance across multiple countries is highly desirable.
- Strong analytical skills and attention to detail, with the ability to identify and resolve complex quality issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.
- Leadership experience with a proven track record of managing and developing teams.
- Proficiency in using quality management software and tools.
- Ability to travel internationally.

**King Living Benefits and Our Offer to You**
- Career development and ongoing training
- Supportive and friendly team environment with a true family feel
- Generous employee, family, and friends ‘product discounts
- Discounted health insurance, retail brands and vouchers
- Paid Parental leave.
- Australian owned company with a growing global footprint
- EAP to support your ongoing health and wellbeing.
- King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status._
- To be considered for this role you must be an Australian Citizen or Permanent Resident with full working rights to work and live in Australia_

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