Strategic Communications Manager

3 months ago

Melbourne, Australia Vanguard Full time

Creates and implements effective communication strategies and plans that measurably advance desired business outcomes. Identifies the best media and channels for communicating effectively and engaging various audiences.

**About Vanguard**

With more than AUD $11 trillion in assets under management Vanguard is one of the world’s largest investment management companies. Vanguard Australia has been serving institutional and individual investors, superannuation members and financial advisers for over 20 years, helping Australian’s achieve their long-term financial goals for over 20 years

Driven by a core purpose to take a stand for investors, treat them fairly and give them the best chance of investment success Vanguard offers a comprehensive range of investment solutions that are low-cost, diversified and enduring.

More than 45 years ago, John C. Bogle had a bold vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. In Australia, Vanguard supports institutional and individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

**Team and Opportunity**

**Core Responsibilities**
- Consults on and develops communications strategy to enable strategic business outcomes while protecting and enhancing Vanguard’s reputation.
- Provides strategic advice and guidance on messaging and/or content strategy across mediums-working closely and collaboratively with Marketing & Communications colleagues and business leaders.
- Supports external facing crew to share Vanguard’s differentiated positioning and ensures that communications across all VIA channels is globally aligned and locally relevant.
- Develops and strengthens working relationships with global Strategic Communications and Corporate Communications partners, key influencers and executives across the organisation and in the industry to support communications and business objectives.
- Balances external practice with internal brand. Serve as Vanguard's authority on industry best practices, emerging trends, and their validity in Vanguard's environment and culture to encourage adoption as appropriate.
- Spearheads continuous improvements in Vanguard's communication strategy and implementation. Measures and monitors client satisfaction and makes recommendations based on feedback gathered from various sources.
- Provides guidance and support to writers and content creators in the form or editorial oversight, ideation, efficient process, and alignment to business strategy.
- Participates in special projects and performs other duties as assigned.

**Qualifications**
- Minimum eight years related work experience, five years Communications experience preferred.
- Undergraduate degree or equivalent combination of training and experience.

**Inclusion Statement**

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

**How We Work**

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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