Airfreight Supervisor

4 weeks ago

Sydney, Australia PATH4 Group Full time

Global market leader
- Desired Company culture that grows and mentors
- High energy team with low turnover

**Sydney - Ref. JO-2402-3563**:
**Air Freight Supervisor**

This Global Freight Forwarder has a very strong presence and boasts a global network of professionals that are passionate about Logistics. They have a core business function that promotes ethical business practises and accommodates any need that an employee or client may have. They hold a competitive place within the market.

We are looking for an experienced Airfreight Operator who has solid freight forwarding knowledge and supervisory experience. This is a permanent position with the opportunity to lead a team of five operators and showcase your love for people management

**Your day to day**
- Participate in designing and ensuring implementation of Operations plans and processes to support the location and ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
- Participate in designing and ensuring implementation of billing strategy to achieve accuracy and effective delivery of billing information to customers.
- Optimize process efficiencies and personnel synergies across customer operations, billing, and program management to improve file ownership (i.e. one file, one operator concept)
- Ensure that all customer inquiries are responded to promptly and professionally.
- Serves as an escalation point for Customer Operations Specialists, Customers, overseas offices, and other parties.
- Manage and coach a team of Customer Operations Specialists

**About you**

This position would suit a bubbly and passionate individual who is keen to grow their career in the Air Freight industry.

**Must haves**
- Some previous people management experience
- Minimum two years in the Freight Forwarding industry
- Tech savvy with solid administrative skills.
- Results-driven and attention to detail.
- CargoWise system experience /exposure advantage

**Location**: Matraville

**Parking **Available

**Salary**: $90,000 to $100,000 + Super - pending experience

**Alternatively, please contact Nicole Reynolds on 0459 100 306 for a confidential discussion.**
- PATH4 Logistics has vacancies in a wide variety of roles in the Forwarding, Customs and Logistics industries. Feel free to contact us anytime for career guidance consultation._

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