Hired - Return to Work Specialist

4 months ago

Adelaide, Australia Gallagher Full time

**Introduction**:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**How you'll make an impact**: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries. Through a team geographically dispersed throughout Australia, GB provides a suite of claims management and related services out of CBD offices located in Brisbane, Sydney, Melbourne and Adelaide and in New Zealand from Auckland, Napier, Wellington, Christchurch, and Dunedin. We are proud to be one of 124 companies from 19 countries and representing 52 industry categories, named on the Ethisphere Institute's 2017 World's Most Ethical Companies list for the sixth consecutive year. The Role The Return to Work Specialist is responsible for the delivery of a personalised service, early intervention and high quality face-to-face service to workers, employers and treating health practitioners, which focuses on positively influencing and encouraging parties to participate in the return to work process and take ownership of actions. Reporting to the Team Manager, main responsibilities include: - Facilitating and attending regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals, with a view to empower and influence parties to participate in the return to work process and achieve early return to work outcomes;
- Educating and informing stakeholders on the return to work process;
- Attending medical reviews with the injured worker to promote the implementation of strategies and early intervention;
- Facilitating and monitoring medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme;
- Working closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes, review of entitlements and where possible early determinations;
- Assisting and educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand. **About you**: Required: Minimum 1 year high risk claims management experience. Demonstrated strategic claims management of high risk claims. Strong technical/PC skills, customer service focus/communication. Workers compensation claim handling experience including investigation skills, resolution skills, evaluation, negotiating and reserving skills.

Preferred: Health or industry related qualifications. Experience in coaching and mentoring staff.

Behaviors**:Compensation and benefits**:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (

  • Return to Work Specialist

    3 months ago

    Adelaide, Australia Gallagher Full time

    Overview See yourself in our team: In the role of a Return to Work Specialist, you will be is responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face to face service for individuals that have...

  • Return to Work Specialist

    7 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Specialist

    3 months ago

    Adelaide, Australia Gallagher Bassett Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Specialist

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Specialist

    3 months ago

    Adelaide, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Return to Work Specialist

    7 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Transition Specialist

    3 weeks ago

    Adelaide, South Australia Gallagher Full time

    About the RoleAs a Return to Work Transition Specialist with Gallagher, you will play a critical role in helping individuals recover from workplace injuries and achieve sustainable return-to-work outcomes. Located in the Mt Gambier region, this position requires a high level of autonomy, excellent customer service skills, and the ability to work effectively...

  • Claims Specialist

    4 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    The OpportunityWe are seeking a skilled Claims Specialist to join our team in Adelaide. As a Claims Specialist, you will play a critical role in providing early, timely, and personal service to workers, employers, and stakeholders. You will be responsible for managing complex claims, providing empathetic customer experiences, and working collaboratively with...

  • Return to Work Injury and Claims Specialist

    2 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EMLEML (Employers Mutual Limited) is a leading provider of Workers Compensation and Personal Injury Claims Management services. Our mission is to help people get their lives back through ongoing support during their return-to-work journey.Job Title: Return to Work Injury and Claims SpecialistWe are seeking a highly skilled and experienced Return to...

  • Return to Work Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the...

  • Return to Work Claims Consultant

    4 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    Unlock a Fulfilling Career with EMLEML, a leading Workers Compensation and Personal Injury Claims Management business, is seeking a skilled Return to Work Claims Specialist to join our diverse team in Adelaide.

  • Claims Support Specialist

    4 weeks ago

    Adelaide, South Australia EML Australia Full time

    EML Australia is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to supporting injured workers throughout their return-to-work journey.The OpportunityWe are seeking a skilled Mobile Claims Specialist to join our diverse team in Adelaide. As part of this role, you will make a positive impact on someone's life every...

  • Workforce Return to Work Specialist

    3 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EML (Employers Mutual Limited)EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support during the return-to-work journey for individuals. We have experienced significant growth, with over 4,000 dedicated employees across our organization.Salary and BenefitsWe offer a competitive salary...

  • Return to Work Officer

    6 months ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Return to Work Officer

    3 months ago

    Adelaide, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Occupational Rehabilitation Specialist

    4 weeks ago

    Adelaide, South Australia Gorilla Jobs Full time

    About the RoleWe are seeking an experienced Occupational Rehabilitation Specialist to join our team as a Return to Work Expert. As a key member of our team, you will play a crucial role in helping injured workers regain their independence and improve their overall quality of life.Key ResponsibilitiesDeliver case management and coordinate rehabilitation...

  • Claims Recovery Specialist

    3 weeks ago

    Adelaide, South Australia Employers Mutual Full time

    Employers Mutual is a leading workers compensation and personal injury claims management business, dedicated to helping people recover from workplace injuries. With over 4,000 employees, we foster a culture of learning and growth, investing in our employees for long-term careers.The OpportunityAs part of our diverse team in Adelaide, you will make a positive...

  • Claims Return Specialist

    4 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    Discover a Meaningful Career at EMLEML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping individuals return to work through ongoing support.Our team in Adelaide is passionate about delivering exceptional results, and we're seeking a talented Claims Return Specialist to join our...