Return to Work Specialist

7 months ago

Adelaide, Australia Gallagher Full time

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
**How You'll Make An Impact**

In the role of a Return to Work Specialist you will be is responsible for the delivery of a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions.

**Responsibilities**:
**On a day to day basis you will**:

- Facilitate and attend regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals
- Educate and inform stakeholders on the return to work process, legislative requirements etc.
- Educate the injured worker on the benefits of utilising specialists, services and available support to assist in achieving the agreed return to work goals
- Attend medical reviews with the injured worker to promote implementing strategies and early intervention
- Work closely with vocational providers to achieve return to work and return to life outcomes for the injured worker
- Facilitate and monitor medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme
- Work closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes or review of entitlements
- Communicate with all relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process
- Ensure accurate and detailed documentation is recorded to ensure evidence based decisions on all claims;
- Attend file reviews with employer representatives;
- Assist and educate employers and workers in completing any workers compensation documentation as required

Qualifications:
**About You**

**We are interested in hearing from people who have**:

- Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
- Experience in the Allied Health or Job Placement industry is highly desirable
- Knowledge of all available ‘return to work’ services for workers and employers
- Demonstrated knowledge of relevant acts, legislation and work health benefits

**Working with us**:
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

**Just a few of our benefits include**:

- Discounted Insurance
- Dress for your day
- Novated Leasing
- Flexible & hybrid working

**To apply**:
If this role sounds like your new career

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