IT Service Management

**Job no**: OCREQ0022407 **Employment type**: Full Time **Location**: Canberra **Categories**: Architecture **About the opportunity** We are currently seeking a SIAM Service Architect to join our team here in Canberra. Our Service Architects are responsible for the design and strategic alignment of service offerings including the service design and...

**Job no**: WWREQ0025533 **Employment type**: Full Time **Location**: Canberra **Categories**: Service Management We are currently recruiting a Process Manager to work in association with our Federal Government customer as we lead their enterprise Service Integration & Management (SIAM) framework. With a focus on Knowledge and Document Management, this...

**Job no**: OCREQ0023912 **Employment type**: Full Time **Location**: Canberra **Categories**: Service Desk & IT Support, Service Management We are currently a Process Manager to work in association with our Federal Government customer as we lead their enterprise Service Integration & Management (SIAM) framework, harmonising the customer’s multi-vendor...

Operations Manager (SIAM Release Management) Apply now Job no: WWREQ0026027 Employment type: Full Time Location: Canberra Categories: Leadership Ready to elevate your career to new heights as our Release Operations Manager ? This isn't just a job; it's a leadership opportunity within the Federal Government realm, right here at Kinetic...

ABOUT THE OPPORTUNITY We currently have a new Process Manager opportunity available in the SIAM Service Management team. This role will have a focus on integration and implementation of Change, Incident and Problem Management . This role will drive the continuous improvement, monitoring & reporting on articles and other documentation to provide...

**Job no**: OCREQ0022944 **Employment type**: Full Time **Location**: Canberra **Categories**: Other **ABOUT THE OPPORTUNITY** Working as a Major Incident Manager, this role is pivotal within the specialised service management arena. Coordinating and managing major incidents that have a significant impact on services. Develop incident response plans,...

**Role: Service Desk Analyst - 17399** **Client:Australian Electoral Commission** **Start Date**:31-03-2023 **Location of work**:Canberra **Length of contract**:06 months **Contract extensions**:12 months extension **Security clearance**:Australian Citizen **Overview: Requirements**: **The role will be responsible for, but not limited to**: -...

Canberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Service Delivery Lead **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated experience in leading and managing technology vendor partners, including product strategy and road-mapping, release...

**Job no**: OCREQPC0011 **Employment type**: Full Time **Location**: Canberra **Categories**: Service Desk & IT Support, Business/Systems Analysis Kinetic IT are seeking multiple **Process Managers **and** Coordinators **to work with one of our key customers accounts. These positions are as a result of growth as we continue to expand operations across...

Location - Canberra **Security Clearance**: NV1 Mandatory. About the role Key Responsibilities 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO's can...

Business Development Managers Apply now Job no: WWREQ0025967 Employment type: Full Time Location: Canberra, Sydney, Melbourne Categories: Sales ABOUT THE ROLE These are pivotal roles within Kinetic IT, focusing on driving business development initiatives for our Professional Services offerings. Focused on seeking opportunities within...

Under direction of the Service Desk Team Leader, Service Desk Officers have a range of responsibilities including, but not limited to: Providing effective Service Desk support for IT Services' clients. Recording incidents, service requests, status and resolution information using the IT Service Management System, escalating incidents and service requests...

Process Analyst (Release Management) Apply now Job no: WWREQ0025785 Employment type: Full Time Location: Canberra Categories: Administration & Support, Business/Systems Analysis, Service Management Are you passionate about optimizing processes and driving efficiency within IT Service Management (ITSM) and Service Integration? We're...

Initial contract of 6 months with 1 x 6 months extension - Based in ACT - Requires the ability to obtain Baseline security clearance **Who We Are?** **S**ecurity** **What We Are Looking For** **Product Manager** **Overview** The Product Manager will: - Develop and maintain a product strategy - Ensure the digital marketplace 2.0 product is meeting and...

2023 Technologist Campaign IT Service Centre Manager Executive Level 1 **Salary**: $127,562 - $149,038 (Plus Superannuation) ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Australian Government....

**Competitive hourly rate on offer**: - Flexible work arrangements - Work in a Federal Government role - Must be able to obtain NV1 clearance **Location**:Australian Capital Territory - Australia **Work type**:Contract **Date Posted**:25 July, 2023 **Reference**:#15881 **About the role**.**: The Service Desk Analyst supports the Service Desk Manager in...

Canberra, Brisbane, Adelaide and Melbourne **Services Australia** One of our **Federal Government** clients is looking for **Test Manager **in **Canberra, Brisbane, Adelaide **and** Melbourne.** **We are looking for the following Skills/Experience**: - Develop and manage team improvement initiatives and projects, including team tools and process...

Canberra and Remote Working **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Test Manager **in **Canberra **and **Remote Working**.** **We are looking for the following Skills/Experience**: - Experience in use automation tools such as Tosca, SonarQube and penetration testing (security)...

Canberra **Australian Electoral Commission** One of our **Federal Government** clients is looking for **Surge Incident Manager **in **Canberra**.** **We are looking for the following Skills/Experience**: - Minimum 3 years experience working in IT service management or similar role. - Strong knowledge of ITIL frameworks and their relationship with service...

One of our **Federal Government** clients is looking for** **in. **We are looking for the following Skills/Experience**: - Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and service desk operations. - Proven ability to communicate effectively whilst...