National Account Manager

2 weeks ago

Perth, Australia Adecco Full time

This is a great opportunity for a National Account Manager with experience in the hotel or accommodation industry to join the largest and fastest-growing apartment hotel brand in Australasia with a network of over 170 locations across Australia, New Zealand, the United Kingdom, and Fiji, and a strong growth pipeline with international expansion planned over the coming years.

Join a global business that offers ongoing career progression and always attempts to promote from within first. This role is created due to company growth.

**Client Details**

Adecco is thrilled to be partnering with a globally renowned business that specialises in serviced apartments in over 170 locations across Australasia for leisure and business travellers

Our client is a member of the largest serviced apartment network in the world. With a brand known for its reputation for quality and price over a 33-year lifespan, they have successfully amassed a total of 170 metropolitan, regional and suburban locations throughout Australia, New Zealand, the UK, and Fiji. By providing contemporary spaces which are carefully designed to meet the needs of their core market: the modern business traveller or leisurely traveller, they make corporate stays or holiday enjoyment, effortless.

With international demand for high-quality apartment-style accommodation, this business has solid plans for further expansion into the International market in the short and long term future.

**Description**

Reporting to the National Sales and BD Manager, this role is heavily aligned with the company's growth plan for the next few years.

As the National Account Manager, you will oversee some of their largest corporate accounts. This role will concentrate on providing Requests for Proposals (RFP) and then providing ongoing strategic Account Management.

Working in line with the corporate local office, national sales teams, and marketing teams, you will be fully supported with strategic guidance and the tools to be successful in this role.

In particular, you will:

- Identify key decision-making stakeholders, economic buyers, and key influencers within a designated industry portfolio of approximately 40-50 accounts
- Identify and align the client's Apartments and Hotels and the associated National Account to each other's strategic business plan
- Develop specialist knowledge of portfolio, including a deep understanding of industry trends and opportunities for the hotel group and sharing key industry updates with relevant stakeholders
- Prepare and deliver industry analysis reports
- Prepare strategic account plans for portfolio including key contacts, location, and project analysis
- Identify and act on potential sales and revenue opportunities for the Group
- Build long-term relationships with accounts to retain and grow the company's brand
- Build and improve cross-location relationships among accounts and their suppliers
- Measure, monitor, and deliver revenue objectives for the industry portfolio and implement plans to ensure overall targets are achieved
- Identify opportunities for new hotel and apartment franchises and share relevant information with the corporate travel market
- Maintain all account intelligence in Salesforce.

**Profile**
- Demonstrated success in an account/relationship management/sales role in a business-to-business environment at a senior level
- Ability to develop Requests for Proposals (RFP) and present these to the targeted client
- Experience with creating strategic national corporate customer strategies
- Strong numerical acumen, including knowledge of pricing and contracting
- An understanding of the operational process of an accommodation/hotel business would be an advantage.
- Strong verbal and written communication skills
- Demonstrated negotiation and influencing skills
- Proficiency in using a sales CRM would be useful, particularly in Salesforce
- Proficiency with the use of Lanyon would be useful
- An understanding of franchising as a business model (would be an advantage)

**Job Offer**

Join a global business who are committed to inducting and training employees through very comprehensive training.

Please note this role requires some travel throughout Australia, depending on the location of the client.

This generous and highly regarded business offers employee benefits including hotel rate discounts at hotels around the country and the globe. This will be a remote role. When not out seeing clients, it will be a work from home scenario

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