Customer Service Officer

4 weeks ago


Sydney Central Business District, Australia Mars Recruitment Full time

Location: Sydney CBD (hybrid flexibility after induction and training period)

The Company

This is a global financial services group that is well-regarded for its excellent reputation and strong position in the market.

This organisation will support your individual professional development, providing opportunities for you to progress internally and build a long-term career.

The Role

You will be responsible for providing excellent client service, building rapport and taking ownership of all queries to ensure they are promptly resolved.

If you are looking for an opportunity to deepen your industry experience and grow your career with a leading, global organisation, this could be the opportunity you are looking for.

Roles and Responsibilities:

- Providing excellent client service across a variety of enquiries (general account queries, information on loans, financial hardship etc.)
- Building strong relationships with internal and external stakeholders.

Skills and Experience:

- It is essential you have:_
- Strong customer service skills with experience in a fast-paced environment (contact centre, retail, or hospitality).
- Excellent written and verbal communication skills.
- A tertiary qualification.
- The desire to build a career within the financial services industry.
- It is desirable you have:_
- Contact centre experience within financial services.

How to Apply



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