Ward Clerk

2 weeks ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 74759

**Ward Clerk - Transit Lounge**
- ** Full Time ongoing position**:

- ** Monday - Friday, 80 hours per fortnight with monthly paid day off**:

- ** Located at our City Campus in Parkville**

**Royal Melbourne Hospital winner of the Premier’s Large Health Service of the Year Award for 2022**
- The Royal Melbourne is one of Victoria’s largest hospitals providing a comprehensive range of health services including acute, sub-acute, general, and specialist medical services throughout inpatient and community-based facilities. We are also a proud part of the world renowned Melbourne Biomedical Precinct, working in collaboration to advance research for continuous improvement of clinical care.
- The Transit Lounge is open Monday to Friday from 7 am to 7:30 pm and provides care for patients being discharged from inpatient beds, patients awaiting admission from outpatient clinics and patients awaiting transport.
- We are looking for a Ward Clerk with administrative experience to join our team, providing a professional and caring customer focused service for our patients and their families, visitors, and patient transport providers.

**Your new role**:

- As first point of contact, take responsibility for the clerical and receptionist duties of the department, including coordinating the physical and telecommunication traffic throughout the area.
- Welcome and undertake identification of patients entering the Transit Lounge, ensuring accurate data entry into patient records and databases, including admission, discharge and transfer details.
- Coordinate transport bookings across the Royal Melbourne Hospital.
- Liaise with nursing, medical and ancillary staff, hospital departments, patients, carers and members of the public.

**About You**:

- You have relevant clerical experience with great administrative and IT skills.
- You demonstrate excellent communication and interpersonal skills, including a professional telephone manner.
- You are motivated to provide patient focused customer service with a willingness to learn new skills.
- You enjoy working in a fast-paced environment and work well within a multidisciplinary team.

**Why work with The Royal Melbourne Hospital?**
- Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
- Ongoing reward and recognition programs including monthly ‘You Made a Difference’ awards celebrating staff and teams across the organisation.
- Take advantage of an expanding employee benefits program, with comprehensive Health & Wellbeing programs to support work life balance, including onsite staff gym and staff vaccination program.
- Up to $12,000 tax free earnings with salary packaging options.
- Generous leave entitlements - five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
- Central Parkville location - onsite car parking options, easily accessible via public transport.
- For a confidential discussion, connect with us via the details below - we would love to hear from you

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