Training Operations Specialist

2 weeks ago

Sydney, Australia SAS Full time

:
**Nice to meet you**

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

**About the job**

The Education team is looking for a Training Operations Specialist to manage programs and initiatives related to the administration and growth of a complex training function.

**As a Training Operations Specialist, you will**:

- Manages and/or supports the development and execution of training programs; aligns programs with strategic business objectives. Analyzes business propositions and plans, investigates options, and recommends most appropriate course of action.
- Analyzes existing business problems and develops plans for improvement. Identifies opportunities for streamlining operations and drives implementation of initiatives related to these opportunities.
- Defines and implements standards and best practices to foster collaboration across various areas of the organization. Leverages internal knowledge of processes/procedures, methodologies and best practices to support training initiatives.
- Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery.
- Serves as a liaison between customers and other training services organizations across the globe.
- Builds relationships with internal clients that characterize partnership, cooperation and trust.
- Provides regular reports to management on status of projects/programs.
- Collect and analyze standard and non-standard data related to assigned projects/programs.
- May function as lead on execution of one or more established department processes.

**Required Qualifications**
- 5 years of experience related to area of assignment, such as instructional design. 2 years of experience with project management.
- Bachelor's degree, preferable in Business, Marketing, Training and Development, Instructional Design or Computer Science
- Equivalent combination of education, training and experience may be considered in place of the above qualifications.
- Good knowledge of project management tools and processes
- Excellent facilitation skills, including meeting content/agenda
- Excellent organizational skills
- Excellent analytical skills
- Excellent oral, and interpersonal communication skills
- Ability to work independently and with a team
- Travel as business requirements dictate at management discretion
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

**Diverse and Inclusive**

At SAS, it’s not about fitting into our culture - it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

**Additional Information**:
- #LI-DK_

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