Technical Training Specialist

7 months ago

Sydney, Australia Gallagher Full time

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we move through a period of exciting period of transformation and change. And, we want YOU to be a part of it all

With significant expansion across our business, we are seeking a Technical Training Specialist to support our NSW Workers Compensation function. Reporting to the National Technical Training Manager, you will support staff transition into their operational roles through training of processes, systems and platforms in the operational environment. The role will partner with the local business operation to understand technical claims management capability requirements and to design, develop, facilitate, coach, monitor and evaluate claims technical training initiatives to drive performance within the operation.

This is an exceptional opportunity to bring your existing skills and experience to a role which truly adds value to the development of our people and service offerings.

**Responsibilities**:

- Design and develop claims technical training programs and assessments (including new starter program), aligned to the Gallagher Bassett (GB) competency framework across a number of delivery methods including multiple digital options (webinar, eLearning, microlearning);
- Establish and maintain effective relationships with internal and external stakeholders to ensure we work in partnership to address training and/or deliver programs aligned to business requirements;
- Facilitate training programs for your assigned business unit and clients as per the training schedules;
- Provide on-the-job coaching support to new starters and others, to expediate individual job-readiness and competence;
- Facilitate holistic on-the-job competency-based assessments to identify knowledge and development gaps and provide feedback on performance
- Ensure that capability gaps are identified, addressed and monitored to the required standard of performance;
- Develop, implement and maintain ‘Skills Matrix’ aligned to different job roles to ensure competency levels are improved and/or met. Prepare reports and details of coaching delivered;
- Maintain records of learning and development activities and report on employee progress utilisingGB’s learning management system;
- Monitor effectiveness of programs/courses based on manager and employee feedback and proactively identify continuous improvements to leadership teams;
- Ensure that capability gaps are identified, addressed and monitored to the required standard of performance.

Qualifications:

- Significant experience in training or learning roles, with highly-developed facilitation skills;
- Demonstrated contemporary L&D mindset and understanding across multiple delivery methods;
- A strong knowledge of relevant NSW workers compensation legislation and frameworks;
- Exceptional time management and organisational skills - a true “self-starter”;
- Excellent attention to detail;
- Highly developed communication skills, with the ability to coach and engage at all levels of organisation;
- A strong sense of team and collaboration;
- A resilient attitude.

  • Technical Training Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Essential Energy Full time

    About the Role:We're seeking a Technical Training Specialist to join our People Learning and Capability team at Essential Energy.This role can be based anywhere in NSW or the Eastern states of Australia, with some travel required for connection and collaboration purposes.As a Technical Training Specialist, you'll be responsible for project and stakeholder...

  • Technical Training Specialist

    6 months ago

    Sydney, Australia Advanced Navigation Full time

    Advanced Navigation is one of the world’s most ambitious innovators in AI robotics and navigation technology across land, air, sea and space. While our main headquarters are in Sydney, we have multiple research facilities in Australia and sales offices around the world. We are looking to bring on board a Technical Training specialist to guarantee that we...

  • Technical Specialist

    5 months ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371137 Industry IT Salary per hour - Min: AUD 120 - Max: AUD 150 **Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA. - **Contract**: 12 months with 2x 12 months extensions. - **Eligibility**: Australian citizenship and Baseline security clearance required. - **Working Arrangement**: Hybrid working Arrangement -...

  • Technical Training Specialist

    1 week ago

    North Sydney Council, Australia O'Brien Glass Industries Limited Full time

    At O'Brien Glass Industries Limited, we're seeking a skilled Technical Training Specialist to join our team. This exciting opportunity is perfect for individuals who are passionate about delivering high-quality training programs that drive business growth and customer satisfaction.About the RoleWe're looking for a highly motivated and experienced technical...

  • Technical Training Specialist

    7 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Digital Marketing Specialist

    1 week ago

    Sydney, New South Wales, Australia F45 Training Full time

    About F45 TrainingF45 Training is a global fitness community specializing in innovative, high-intensity group workouts that are fast, fun, and results-driven. Our main goal is to provide our members with the premium workout experience and to discover their inner athlete so they can tackle and conquer the game of life with their local community to support...

  • Sydney Technical Training Expert

    7 days ago

    Sydney, New South Wales, Australia Ford Motor Company Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Curriculum Specialist to join our team in Sydney. As a key member of our training department, you will be responsible for delivering high-quality technical training programs to Ford technicians across Australia and New Zealand.Main ResponsibilitiesDesign and deliver comprehensive...

  • Technical Training Specialist

    2 weeks ago

    North Sydney Council, Australia O'Brien Glass Industries Limited Full time

    About O'Brien Glass Industries LimitedO'Brien Glass Industries Limited is a leading electrical and plumbing contracting network in Australia and New Zealand, with a commitment to solving people's problems with real care.Job SummaryWe are seeking an experienced Technical Training Specialist to join our team in NSW, VIC or QLD. As a Technical...

  • Technical Training Specialist

    2 days ago

    Sydney, New South Wales, Australia Cdc Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia.Job OverviewWe are seeking an experienced Technical Training Specialist to join our Learning and Development team. The successful candidate will be responsible for designing, delivering, and managing technical based training programs that...

  • Training Specialist

    7 months ago

    Sydney, Australia Qqada Full time

    QQada HR Consulting is looking for a talented Training Specialist to join our team. The Training Specialist will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our clients’ workforce. **Responsibilities**: - Collaborate with clients to assess training needs and develop customized training...

  • Technical Training Specialist

    5 months ago

    Sydney, Australia Employee Matters Pty Ltd Full time

    Work For a Market Leader in Drinking Water Systems - Looking to get off the tools and into a training position? - Great salary package + bonuses **About the company** Zip, Waterlogic, & Purezza are all part of the Culligan Group, the global leader in clean water solutions and services. We are a world-leading designer and manufacturer of instant boiling,...

  • Technical Specialist

    5 months ago

    Sydney, Australia Opus Recruitment Solutions Full time

    **TECHNICAL SPECIALIST** - 6 month contract - Hybrid working (Sydney) - Leading Supply Chain Company **THE ROLE** A leading suply chain client is looking for a Technical specialist to join their team on a iniial 6 month contract to coplete a range fo tasks icludng level 2 support roles. You will be required towork across; incident and service management,...

  • Technical Training and Development Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Quay Appointments Full time

    Quay Appointments is seeking an ICT Technical Trainer/Consultant to support the delivery of training and development programs, design and change program rollout, and future needs.To be successful, you will have proven experience within the Legal profession delivering and working with the Elite suite; 3e, Mattersphere and Matter Planning.The role will work...

  • Technical Training and Development Specialist

    1 week ago

    Sydney, New South Wales, Australia Quay Appointments Full time

    Job Description:Quay Appointments is seeking an ICT Technical Trainer/consultant to assist with required Training and Development, Design and Change program rollout and future needs.To be successful, you will have proven demonstratable experience within the Legal profession delivering and working with the Elite suite; 3e, Mattersphere and Matter...

  • Ophthalmic Training Specialist

    3 days ago

    Sydney, New South Wales, Australia AU21 Alcon Laboratories (Australia) Pty Ltd Company Full time

    At AU21 Alcon Laboratories (Australia) Pty Ltd Company, we strive for excellence in eye care. We are seeking a highly skilled Ophthalmic Training Specialist to join our team.The estimated annual salary for this role is approximately $100,000 AUD, depending on experience and qualifications.About the Role:We are looking for a professional who can provide...

  • Technical Training Specialist

    15 hours ago

    Sydney, New South Wales, Australia Cdc Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure data centre facilities in Australia.Headquartered in Canberra, we have multiple facilities in the ACT, NSW, and New Zealand. Our diversified operations provide secure data centre configurations that support co-location, containerised, and hyperscale compute environments with all campuses...

  • IT Trainee Opportunity with Australian Training Company

    6 days ago

    Sydney, New South Wales, Australia Australian Training Company Full time

    Australian Training Company offers an entry-level position for a motivated individual interested in Information Technology. The successful candidate will be pursuing a Certificate III in Information Technology while providing technical and user support to teachers.LocationThe role is based in a school environment, supporting teachers' IT requirements in the...

  • Technical Specialist

    1 month ago

    Sydney, Australia NSW Department of Education Full time

    **Ongoing, Full-Time**: - **Location Eveleigh with flexible work arrangements.**: - **A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.**: - **Competitive remuneration ranging from $93,295 to $102,941 plus super & annual leave loading.** At the NSW Department of Education, we educate and...

  • Technical Specialist

    5 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Fire Protection Training Specialist

    7 days ago

    Sydney, New South Wales, Australia Wormald Full time

    Fire Protection Training SpecialistThe Wormald brand has been servicing and designing fire protection systems since 1889. Operating in over 30 offices across Australia, our iconic brand is a leading fire protection company in the region.We are seeking an experienced Fire Protection Training Specialist to join our team in providing specialist support to...