Service Coordinator

2 weeks ago


Melbourne, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. About the Role An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. ServiceStream’s Telecommunications division are...

  • Project Coordinator

    2 weeks ago


    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Melbourne or North Sydney office. About the Role Service Stream’s Telecommunications division are currently seeking a Project Coordinator t o join our growing company. You will be responsible for the end to end management of work...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary The Continuous Improvement Coordinator supports the Continuous Improvement Manger to identify and drive the successful implementation of new or changed processes across the Business Services functions. The role involves defining stakeholder needs and process input/output requirements (i.e.,...

  • Project Coordinator

    4 weeks ago


    Port Melbourne, Australia Service Stream Full time

    Primary Location VIC - Port Melbourne - 331 Ingles Street Job Description Summary Service Stream is looking for a Project Coordinator to join the completions team to assist with the monitoring of completions artefacts About the Role - Overall management and coordination, and completion of documentation in accordance with client standards - Assist in the...

  • Service Coordinator

    4 weeks ago


    Melbourne, Australia Icon Full time

    Building & Construction - Building Services - Melbourne - Permanent / Full Time - Tier 1 construction projects - Excellent opportunities for professional growth and advancement. - Attractive salary and additional benefits **Why Icon?** With a workforce of nearly 800 employees and with projects across Australia and New Zealand Icon is a large, diversified...

  • Service Coordinator

    4 weeks ago


    Melbourne, Australia Ace Care Services Full time

    Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs. **Role Overview**: The Service Coordinator will be responsible for...

  • Service Coordinator

    4 weeks ago


    Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Casual Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Aged Care Reference: 21752 - Attractive hourly rate plus generous salary packaging benefits - Work with a dedicated and supportive team - Work for a values based Not for Profit that genuinely...

  • Service Coordinator

    7 days ago


    Melbourne, Australia NES FIRCROFT Full time

    BH-266590 Posted: 12/04/2024 - Competitive hourly rate!- Australia Victoria Melbourne- Contract- Power Generation, T&D- T&D- NES Fircroft has partnered with a leading global technology company. They are looking to expand their team and bring on a Service Coordinator on a 6 month contract with a high possibility of extension! - Location: Notting Hill. -...


  • Melbourne, Australia KPMG Full time

    As Workplace Services Coordinator you will be responsible for delivering and coordinating an exceptional service to the firm, assisting with reporting and budgeting, coordinating vendors and assisting with Melbourne based and National projects. **Your new role** The Workplace Services Coordinator is responsible for developing strong long-term relationships...


  • Melbourne, Australia Rusher Rogers Full time

    Born Organiser - Schedule, Coordinate, Organise - Port Melb Office - Hybrid Working Model - Australia's No.1 Industrial Cookware Distributor - Family Business Success Story - ongoing expansion Be part of a highly successful second generation family business experiencing phenomenal growth as their business continues to achieve, as Australia's number one...

  • Service Coordinator

    3 days ago


    Melbourne, Australia Access Hardware Full time

    **Introduction**: Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Temporary- Salary: - $75000 - $85000 per annum- Contact: - Tiernan O'Brien**About the company**: Our client is leading the Australian market in the luxury appliance industry. Following large growth across the business they require a Customer Service Coordinator to join the team and ignite their career. **About the...


  • Melbourne, Australia Yarra City Council Full time

    **Coordinator Family Services** - **Permanent Full Time (Flexible)** **Band 8 - $120,339.78 - $134,850.06 + super + RDO** - **Hybrid/flexible working arrangements and an emphasis on work/life balance**: - **Excellent employee benefits** **and competitive hourly rates**: - **Work in a dynamic and collaborative environment** Are you looking to make a...

  • Service Coordinator

    4 weeks ago


    Melbourne, Australia Tecside Group Full time

    **Service Coordinator / Administrator - Automatic Doors** **The position** **About you** You will need previous experience in a Service Coordinator position. You will have demonstrated experience in an office-based role where you have scheduled and coordinated field technicians, have an excellent phone manner, be able to pick up new systems easily and...


  • Melbourne, Australia Liebherr-Australia Pty. Ltd. Full time

    About the Role The Mobile and Crawler Crane Division of Liebherr Australia are seeking an experienced, professional and customer focussed Regional Service Coordinator to work out of our Victorian branch in Dandenong South. Reporting to the National Service Manager as part of the Aftersales team, this role is responsible for Coordinating the activities and...


  • Melbourne, Australia Aurizon Full time

    Job Number: - 92358-138555 Work type: - Permanent - Full Time **Location**: - Melbourne Categories: - Transport Operations & Logistics Aurizon and Team Global Express (TGE) have just signed a major long-term national contract. This partnership with a cornerstone customer will see Aurizon secure a key position in Australia’s growing containerised...

  • Service Coordinator

    2 weeks ago


    Melbourne, Australia GRUNDFOS Full time

    Service Coordinator – Grundfos Australia Location: Huntingdale, Victoria Are you ready for a new opportunity? Be part of the growing Oceania Service Delivery team, with this role being located in our Huntingdale office in Victoria. Purpose of the Job As a Service Coordinator with our Oceania Service Delivery Team, you will be working...


  • Melbourne, Australia Zone IT Solutions Full time

    We are looking for Service Desk Coordinator to join a project. You will be part of a large support team who will be providing IT support to a large user base organization. **Requirements**: - Align service delivery with SLAs to ensure customer satisfaction - Triage and assign tickets to technicians based on severity and impact - Align staff processes to...

  • Service Coordinator

    2 weeks ago


    Melbourne, Victoria, Australia Grundfos Full time

    Service Coordinator – Grundfos Australia Location: Huntingdale, Victoria Are you ready for a new opportunity? Be part of the growing Oceania Service Delivery team, with this role being located in our Huntingdale office in Victoria. Purpose of the JobAs a Service Coordinator with our Oceania Service Delivery Team, you will be working within an established...


  • Melbourne, Australia Department of Health Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Health **Salary**: $127,467 - $170,579 Occupation: Administration/Secretarial Reference: VG/DH/CS/1691873 ***: As part of a wider “shared service” operation between the two departments, the Principal Service Coordinator, will be required to manage and coordinate: - customer...