People Partner

7 days ago


Sydney, Australia Mable Full time

**We’re powered by purpose**

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.

We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020 So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.

The People Partner (HR Business Partner) will closely support and advise leaders on people strategy and operations within their client groups, whilst driving continuous improvement projects and people programs that set Mable up for scale.

You will bring with you experience across both advisory and operations. With well-developed knowledge across an employee's lifecycle, you will have the ability to think critically, at pace and propose practical solutions that are aligned with our people strategy while filling the gap with immediate short-term solutions.

This role is based in the Sydney office and is required in the office 2-3 days a week.

**Please be advised that this role will have a start date after the Christmas break in early Jan 2024.**

**Key accountabilities**:
**People Partnering**:

- A key point of contact to partner with and advise people managers on a broad variety of strategic and operational HR matters (resourcing, performance, reward, talent planning, recognition, diversity, engagement, terminations, wellbeing, retention etc.).
- Partners with clients to assess the business, processes, concerns, and challenges and ensure integrated People solutions and strategies are aligned to business needs.
- Coaches and guides managers to develop their people management skills.
- Support leaders to manage employee relations i.e. poor performance, grievances, return to work including leading investigations, preparing conversation guides and paperwork, attending meetings and putting forward recommendations of outcomes.
- Support business transformation initiatives and projects, identifying the need for change and directing the implementation of and adaptation to new or changing structures.
- Raise awareness of any possible retention risks within the department, propose and implement solutions to address these, in alignment with our overall People strategy and values.
- Raise awareness of any issues affecting employee engagement and work with managers and the broader HR team in a proactive way to address these.
- Develops and creates reports, detailing people metrics to drive people related decisions.
- Execute on key people operational and administrative requirements across the employee lifecycle with a focus on delivering a positive and responsive experience.

**Continuous Improvement**:

- Identify and build people programs across the employee lifecycle i.e. onboarding, induction, learning and development, performance, engagement, reward and exit.
- Develop and manage end to end people and culture processes and systems across the employee lifecycle.
- Write, adapt, communicate and embed people policies across the business.

**Programs**:

- Researches and benchmarks People initiatives and practices to form a view on priorities to deliver.
- Works with the People team to develop staff engagement by building first time initiatives such as hybrid ways of working, inclusion, retention etc.
- Manages internal communications and change management on people related programs and announcements.
- Drives and delivers the rollout and implementation of projects and programs.
- Works collaboratively with the People team and business to ensure integration and execution of initiatives at manager and team member levels.

**Skills, knowledge and experience**:

- Minimum 5 years as a Senior People Advisor, HR Generalist or People Partner working as a direct contact for client groups across the full employee lifecycle.
- Experienced in performance management and employee relations with a pragmatic and balanced approach that brings together technical knowledge, business context and values.
- Proven capabilities advising managers and staff on conduct, performance management, and grievances.
- Strategic thinker who is able to research and build policies, programs and ideas from scratch.
- Excellence in communicating and influencing across varied stakeholder groups, self-assured and able to manage stakeholders effectively.
- Strong organisational skills and a self starter with a high degree of judgement and ability to juggle a diverse range of priorities
- Strong analytical (including use of Excel) and organisational skills, with a get-stuff-done attitude.
- A natural coaching attitude and approach and can balance working individually and autonomously with working in and alongside teams — you’re comfortable



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