Large Loss Property Claims Specialist
6 months ago
Establish a new role and make it your own
- Outstanding company culture with excellent tenures
- Competitive salary depending on experience
MAYDAY Recruitment is excited to be working for an innovative, ambitious and ever-growing organisation in the insurance industry. Our client is people-focused, provide real support for their customer's individual needs and lead with integrity.
This role will oversee the end to end claims management process for complex major loss property claims across the business.
**What's in it for you?**
- Join an established continuously growing global company, that has a
- genuine desire to build caring and collaborative relationships
- **Salary** in the region **of $90,000 - $110,000 + superannuation**:
- **Hawthorne East, VIC **based head office with flexibility and hybrid working
- Work for a business with a desire to see employees **grow and develop**, fostering an environment that promoted internal progression
- Be trained by **experienced and supportive leadership**:
- **Permanent full time role**
**The role will include, but not limited to**:
- Oversee the entire claims management process for complex major loss property claims end to end.
- Deliver exceptional customer service through verbal, written, and face-to-face interactions.
- Act as an SME for complex/large loss claims.
- Assist and support individuals throughout their recovery journey.
- Mentor and support team members to upskill the business as a whole.
- Maintain knowledge of legislation and industry trends.
- Foster and sustain strong relationships with both internal and external stakeholders.
- Proven experience handling high-value property claims.
- Exhibit a customer-centric approach with a genuine concern for people and acting with integrity.
- Display confidence in decision-making and empowerment, complemented by actively listening and guiding stakeholders through the claims process with empathy.
- Showcase proficiency in computer skills, adaptability to new systems, effective prioritization of work, and a willingness to seek assistance when needed.
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