Claims Specialist
2 months ago
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
**About the team**:
Coles Group Team Cover protects our team members, customers and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps our Group achieve its business outcomes.
As a national team, Coles Group Team Cover engages and collaborates across the entire Coles family to minimise the impact of workplace injury and help ensure our Team Members come home safely every day. In unfortunate cases of workplace accident or injury, we seek to support our Team Members, so they can concentrate on recovering and come back to work as soon as possible.
**About the role**:
As the Claims Specialist - Workers Compensation, you'll report to the Liability and Compliance Manager, you will be responsible for managing the portfolio of Victorian claims.
In this role you’ll effectively manage a portfolio of workers compensation claims in collaboration with stakeholders to reduce workers compensation liabilities and minimise the impact of workplace injury
You’ll also:
- Manage a portfolio of workers compensation claims in accordance with state laws and policies to reduce the impact of workplace injury whilst ensuring that Injured Team Members receive their correct entitlements and are aware of their rights and responsibilities.
- Facilitate quick resolution of workers compensation claims with a strong focus on engagement between injured team members and the business to bring about understanding, collaboration and continuous improvement in claims management
- Co-ordinate and manage external service providers and gather information from internal stakeholders to effectively manage the claim
**About you and your skills**:
To be successful in this position you’ll have a strong understanding of customer service and experience interfacing into customers in difficult situations and ideally some claims management experience of 1-2 years, preferably in workers compensation
You’ll also need:
- A qualification or certification in a health or business-related field (highly desirable
- Basic understanding of workers compensation claim management
- Excellent written and verbal communication skills
- Microsoft Office suite of products
- Electronic Information Management systems
- Claims Management Information systems
LI-TP1
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
Job ID: 131886
Employment Type: Full time
-
Complex Claims Specialist
6 months ago
East Melbourne, Australia Blake Oliver Consulting Full timeAn East Melbourne based boutique Brokerage with an incredibly strong reputation is seeking a Technical Claims Specialist to join their team. Located close to public and offering some excellent benefits including hybrid working this is an opportunity not to be missed for those looking to work closer to home. As a Technical Claims Specialist, you will handle...
-
Large Loss Property Claims Specialist
5 months ago
Hawthorn East, Australia Mayday Recruitment Full timeEstablish a new role and make it your own - Outstanding company culture with excellent tenures - Competitive salary depending on experience MAYDAY Recruitment is excited to be working for an innovative, ambitious and ever-growing organisation in the insurance industry. Our client is people-focused, provide real support for their customer's individual needs...
-
Claims Management Specialist
4 weeks ago
East Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleGallagher, a global leader in Insurance broking, risk management and consulting, seeks an experienced Claims Management Specialist to join their team. This role will be primarily responsible for the management of wide-ranging Financial Lines claims with both market and client-facing responsibilities.ResponsibilitiesManagement of Financial Lines...
-
Claims Specialist
7 months ago
Bentleigh East, Australia Bay Building Full timeNewly formed Niche & Strata Team! - Suited to a confident people person, passionate about relationships - Drive the front-end process! **About the Role** We are actively seeking a **‘Claims Specialist’** to join our newly formed Niche & Strata team! We’re looking for someone with a passion for excellence to join the Niche Team and take on the role...
-
Vic - Claims Coordinator
5 months ago
Bentleigh East, Australia Bay Building Full timeWork for a well-known national insurance builder based in East Bentleigh - Take your customer service & admin skills to the next level - Build your knowledge of the insurance & construction industries **About Us** **About the Role** Reporting to the Manager | Operations, you will be responsible for the day-to-day customer service and administration of...
-
Compensation Claims Director
1 week ago
Burwood East, Victoria, Australia Country Fire Authority Full timeAbout This OpportunityWe are seeking a highly skilled Compensation Claims Assurance Manager to oversee claims management for our Employee Work Cover and Volunteer Compensation schemes.Job OverviewThis is a fixed-term, full-time position at our headquarters in Burwood East, with a salary of $96,000 - $120,000 per annum (plus 11.5% superannuation).Key...
-
Injury Recovery Claims Advisor
5 months ago
Burwood East, Australia Davidson Group Services Full time**Injury Reccovery claims Advisor** Join a well known community based organisation for a 6-month contract as a Claims Management Specialist. Your role will involve effectively managing personal injury compensation claims and coordinating return-to-work efforts. **Responsibilities**: - Communicate with claimants, employers, and other stakeholders involved...
-
Claims Management Executive
1 week ago
Burwood East, Victoria, Australia Country Fire Authority Full timeAbout the OpportunityAs a Compensation Claims Assurance Manager at the Country Fire Authority (CFA), you will play a crucial role in overseeing claims management for Employee Work Cover and Volunteer Compensation.This position involves ensuring compliance with legislation, processes, and stakeholder needs. You will lead a team to provide high-quality service...
-
Rehabilitation Specialist
6 months ago
Hawthorn East, Australia Coles Supermarkets Full timeWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...
-
Claims Management Specialist
4 days ago
Burwood East, Victoria, Australia Country Fire Authority Full timeAbout this RoleWe are seeking a skilled Claims Management Specialist to join our team at the Country Fire Authority (CFA).Key Responsibilities:Lead and motivate a team delivering injury recovery and compensation services for CFA employees and volunteers.Monitor and enhance team performance to meet CFA standards and support capability growth.Provide...
-
Claims Management Specialist
2 weeks ago
East Melbourne, Victoria, Australia Gallagher Full timeOverviewGallagher is a leading global insurance broking and risk management company, with over 53,000 employees worldwide.We pride ourselves on being a socially responsible and ethical organization, expressed through our Shared Values, The Gallagher Way. Our commitment to excellence has earned us recognition as one of Insurance Business Australia's Top...
-
Claims Management Specialist
7 days ago
East Melbourne, Victoria, Australia Gallagher Full timeOverviewGallagher is a leading global insurance provider with a presence in over 130 countries, employing over 53,000 staff worldwide.We pride ourselves on being socially responsible and ethical, as reflected in our Shared Values, The Gallagher Way. We have been recognized for our commitment to diversity and inclusion, earning awards such as Insurance...
-
Compensation Claims Assurance Manager
2 months ago
Burwood East, Australia Country Fire Authority Full timeThe CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA. Want to read more about the Country...
-
Burwood East, Victoria, Australia Country Fire Authority Full timeAbout this roleWe are seeking a skilled Compensation Claims Assurance Manager to lead our claims management team and oversee Employee Work Cover and Volunteer Compensation schemes.This is a fixed-term, full-time position at CFA Headquarters in Burwood East, offering a competitive salary of $76,000 - $93,000 per annum (plus 11.5% superannuation).Key...
-
Compensation Claims Risk Manager Position
2 days ago
Burwood East, Victoria, Australia Country Fire Authority Full timeCareer Opportunities at Country Fire Authority">We are seeking a highly skilled Compensation Claims Risk Manager to join our team. As a key member of our organization, you will be responsible for overseeing claims management for CFA's Employee Work Cover and Volunteer Compensation schemes.This role will involve leading a team to provide high-quality service...
-
Claims Coordinator
6 months ago
Bentleigh East, Australia Bay Building Full timeOpportunity for mid level customer service professional - Permanent Full Time - Free Parking, Hybrid working - Work Locations - Melbourne | Brisbane| Sydney| Adelaide **About Us** Bay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 40 years we specialise in repairs to domestic and commercial...
-
Compensation Claims Assurance Manager
1 week ago
Burwood East, Australia Country Fire Authority Full timeAbout this role Located at CFA Headquarters, Burwood East Fixed term, Full time to 30/01/ PTA 6 $, - $, pa (plus 11.5% superannuation) The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week. With over 51, volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace...
-
Claims Director
1 month ago
Brighton East, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking an experienced Claims Director to lead our Financial Lines and Property Claims team. As a key member of our broking team, you will be responsible for managing high-risk cases and ensuring exceptional customer service.Key ResponsibilitiesDay-to-day claims management, including end-to-end management of high-risk casesLiaising with...
-
Senior Claims Executive
2 weeks ago
East Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleGallagher, a global leader in Insurance broking, risk management and consulting, is seeking an experienced Financial Lines claims professional to join our team. Reporting to the National Claims Manager, you will be responsible for managing wide-ranging financial lines claims with both market and client-facing responsibilities.Key...
-
Product Technologist Specialist
2 days ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleAs a Product Technologist at Coles, you will play a crucial role in ensuring the safety, legality, and compliance of Own brand products within the Poultry & BBQ category.You will be responsible for working with cross-functional teams to deliver supplier accountability & performance in safety, legality, compliance, responsible sourcing, ethical...