Digital Customer Service Officer

2 weeks ago


Mascot, Australia Page Personnel Full time

$66K + super
- Multiple career development opportunities and pathways

**About Our Client**:
Our client is an ASX listed, Australian-owned industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:

- Brand new, purpose built offices
- Multiple career development opportunities and pathways
- Stimulating work in a fast-paced, intellectually challenging environment
- Diverse and inspiring colleagues and approachable leaders
- A strong focus on both DE&I and sustainability
- Access to salary packaging and novated leasing
- Employee share purchase plans

Key Responsibilities:
Report to a leadership team who has worked their way up the business and are very invested in identifying talent and opening opportunities for them across the business. This role is just the start for someone looking for a career

This role will be supporting their digital customer base. This will look like:

- Responding to website enquiries
- Liaising with internal stakeholders
- Generation of contracts

Please note: The hours for this role are 6am-9pm Monday - Friday rotated on a fortnightly. Shift penalties will apply.

**The Successful Applicant**:
The Successful Applicant:
We are open to a variety of backgrounds, including retail, internal sales, account management, and customer care & support centres. What we are looking for is a focus on ensuring the customer experience always exceeds expectations.We are also looking for:

- A team player
- Train-ability and willingness to learn new things
- Strong verbal and written communications skills (ESSENTIAL)
- Knowledge of MS Office suite (Excel, Word, PowerPoint and Outlook)

Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as these roles are full-time and not suitable for Working Holiday, or Student Visa holders.

**What's on Offer**:
What's In It For You?
- Highly competitive salary packaging - $66k + super
- Multiple career opportunities
- Exceptional office culture
- Access to salary packaging and novated leasing
- Employee share purchase plans
- Diverse and inspiring colleagues and approachable leaders



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