![Star Aviation Services](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
4 weeks ago
**Introduction**:
Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care
**Description**:
As a Customer Service Officer, no two days will be the same, where you will be responsible for providing excellent customer service and assist passengers checking in a seamless manner at Sydney International Airport. Being the ‘face of the company’ to clients and passengers, you will put the customers’ needs at the heart of all required tasks.
This role is a permanent part time position, on a shiftwork roster. You will be required to have the ability to be available to work shifts which could commence as early as 05:00 am and finish as late as 24:00 midnight. Car parking is provided.
This role is paid as per the Airline Operations Ground Staff Award, where you will have the ability to earn between $25,000 - $50,000 per year.
**Key responsibilites of the role**:
- Deliver check in services on behalf of Star Aviation and its Airline customers
- Compare information on tickets with passenger data to ensure it all matches and is correct
- Check bookings and issue boarding passes
- Educate passengers about airport security protocols and luggage allowances
- Safely direct passengers to the correct gate for their flight
- Ensure the safe and secure operation of all equipment
- Perform Boarding Gate duties including public announcements as per our client’s requirements
- Complete Passenger Marshalling duties maintaining a safe and secure environment as per our client’s requirements
- Action basic administration duties
**Skills and Experiences**:
- Clear communication and good interpersonal skills
- Ability to perform all duties at a high standard of customer service
- A valid driver licence
- Experience with Aviation/Airline industry - desirable
- Caring approach to dealing with people
- Excellent organisation and time management skills
- Strong ability to multi-task, priorities and meet deadlines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Manual handling procedures
- Conflict resolution skills
- Proficient in report writing, in plain and clear English
- Intermediate skills for Microsoft Office Suite
On offer is structured ongoing career training and development, employee rewards programs, and the opportunity to become part of a close-knit family culture in a dynamic Australian business. You'll also receive access to discounts and benefits across travel, retail, lifestyle and other areas, from a huge variety of companies, including SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many more
-
Customer Service Officer
1 month ago
Mascot, Australia Quay Appointments Full time**Contract Type**: - Contractor**Location**: - Mascot - New South Wales**Industry**: - Business Support**Contact Name**: - Sophia Marzolini- **Contact Phone**: - 02 8257 0500**Date Published**: - 29-Jun-2023**Customer Service Officer** **Full Time** **$70,000 - $70,500 + super** **Mascot 2020** - The role is predominantly working in a call centre...
-
Customer Service Officer
2 months ago
Mascot, Australia Star Aviation Full time**Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in in a seamless manner. Being the ‘face of the company’ to clients and passengers, you will put the customers’ needs at the heart of all required tasks. Service Delivery - Ensure you operate in a safe environment and demonstrate...
-
Customer Service Officer
1 week ago
Mascot, Australia Page Personnel Full time66k + super + shift loadings - Multiple career development opportunities and pathways **About Our Client**: Our client is an ASX listed, Australian-owned industry leader in their field. They are experienced accelerated growth and are looking for top tier, values-driven customer service officers to join their team. As a business they can offer: - Brand new,...
-
Customer Service Officer
2 weeks ago
Mascot, Australia Star Aviation Full time**Introduction**: Star Aviation are Australia's most dedicated ground handling provider, servicing 19 airline partners across nine airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in...
-
Customer Service Officer
2 months ago
Mascot, Australia Star Aviation Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in...
-
Customer Service Officer
4 weeks ago
Mascot, Australia Star Aviation Services Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...
-
Customer Service Officer
5 days ago
Mascot, Australia Star Aviation Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...
-
Customer Service Officer
3 days ago
Mascot, Australia Star Aviation Services Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...
-
Customer Service Officer
2 months ago
Mascot, Australia Star Aviation Services Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in...
-
Customer Service Officer
2 months ago
Mascot, Australia Temp & Agnew Pty Ltd Full timeHybrid work ( 3 days from home after training) - Full time, Permanent role - 65K-68K+Super The company: A leading dental / healthcare company is looking for a proactive Customer Service officer to join there team The Role - Handle inbound calls from customers inquiring about products, return merchandise, and quotes. - Answer all inbound calls and complete...
-
Digital Customer Service Officer
2 weeks ago
Mascot, Australia Page Personnel Full time$66K + super - Multiple career development opportunities and pathways **About Our Client**: Our client is an ASX listed, Australian-owned industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer: - Brand new, purpose built offices - Multiple career development opportunities...
-
Customer Service Officer
3 weeks ago
Mascot, Australia Trayne Consulting Full time**About the Company** Everything Fleet (a new division of Jonday Holdings) is an Australian owned and operated company that have been supplying vehicles to some of the biggest companies within the gas/oil, mining, construction, film and sporting industries for over 30 years. Our services include subscription, leasing and rental hire and covers everything...
-
Customer Service Officer
3 days ago
Mascot, Australia Trayne Consulting Full time**About the Company** Everything Fleet (a new division of Jonday Holdings) is an Australian owned and operated company that have been supplying vehicles to some of the biggest companies within the gas/oil, mining, construction, film and sporting industries for over 30 years. Our services include subscription, leasing and rental hire and covers everything...
-
Customer Service Consultant
2 weeks ago
Mascot, Australia Recruitment Edge Full time**Posted**: 16 Mar 2023 **Location**: Mascot/Botany **Category**: Customer Service/Call Centre **Type**: Full time **Salary**: To $65K + free on-site parking & shuttle bus - **Immediate start available**: - **Secure, long-standing global brand with an impressive history**: - **Opportunity to proactively use your customer service expertise and make this...
-
Outbound Customer Service
1 week ago
Mascot, Australia Page Personnel Full time$66k plus super - Brand new, purpose built offices **About Our Client**: Our client is an ASX listed, Australian-owned industry leader in their field. They are experienced accelerated growth and are looking for top tier, values-driven customer service officers to join their team. As a business they can offer: - Brand new, purpose built offices - Multiple...
-
Customer Service Officer
7 days ago
Mascot, Australia Trayne Consulting Full time**About the Company** Everything Fleet (a new division of Jonday Holdings) is an Australian owned and operated company that have been supplying vehicles to some of the biggest companies within the gas/oil, mining, construction, film and sporting industries for over 30 years. Our services include subscription, leasing and rental hire and covers everything...
-
Customer Service Advisor
2 weeks ago
Mascot, Australia ACH PL Full timeWe are looking for customer service/counter staff for our car rental business. The job includes taking phone queries, dealing with customers face to face and completing their rental agreements, inspecting vehicles on check out and return (amongst other tasks). The days will rotate and you must be available to work weekends (not every weekend). Appropriate...
-
Customer Service Advisor
1 week ago
Mascot, Australia ACH PL Full timeWe are looking for customer service/counter staff for our car rental business. The job includes taking phone queries, dealing with customers face to face and completing their rental agreements, inspecting vehicles on check out and return (amongst other tasks). The days will rotate and you must be available to work weekends (not every weekend). Appropriate...
-
Customer Service Administrator
3 weeks ago
Mascot, Australia KONE Full timeGreat benefits and remuneration - Base + 12.5% super + bonus Work with industry-leading products and technology Free Parking & Gym access onsite At KONE, you'll find innovation that goes somewhere. We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to...
-
Customer Advocacy Officer
4 weeks ago
Mascot, Australia Regional Express Full timeRex is Australia’s largest independent regional and domestic airline operating a fleet of 61 Saab 340 and 7 Boeing 737-800NG aircraft to 58 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator), the Australian...