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Billing Analyst

3 months ago

Melbourne, Australia Alinta Energy Full time

**Great opportunity for someone with Billing experience**:

- **Exciting opportunity to work in a dynamic framework**:

- **12 month max term contract within a hybrid working environment**

**_The better way forward_**

As one of Australia’s biggest energy retailers, with over 1.1 million customers, we have big plans for how we’ll help transform energy in affordable and sustainable ways over the coming years. It’s a genuinely exciting time for us, and it means we can offer opportunities to do work that makes everyone’s future better.

**_ Your part in it_**

We are looking for an experienced **Billing Analyst** to join our dynamic and customer focused Retail Operations team. The Billing Analyst role is dedicated to ensuring accurate and timely invoicing of our Residential, SME and C&I customers as well as the analysis and identification of exceptions for any process related improvements. This role works closely with all internal colleagues and any third-party vendors and government agencies.

**_ What you’ll get out of it_**

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

**_ What you’ll put into it_**
- conduct daily reconciliation and monthly billing analysis across the gas and electricity sections within the Business Operations team
- process operational exceptions to achieve KPIs results
- interact with internal and external customers to resolve any billing enquiries
- enhance and support our models for calculation of costs and revenues for gas and electricity
- liaise with stakeholders to ensure that processes and systems meet compliance while also participating in system testing to support retail regulatory changes.
- collate, analyse and provide key data insights for accurate and timely business reports to assist in business decision making and process improvements.

**_What you’ll bring to it _**
- proven operational experience in a transactional delivery team within billing environment
- ability to work to tight deadlines and schedules, while being a good team player and having the ability to work agile
- well-developed written and verbal communication skills as well at strong analytical, numerical and financial reconciliation skills
- desirable to have successful experience working to resolve operational metering and billing exceptions in a retail energy context
- some knowledge of Gentrack or CISOV billing solutions.

**_ Like what you’re seeing?_**

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and _discover better together _with Alinta Energy.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

**We look forward to hearing from you.**

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