Remediation Analyst

3 weeks ago

Sydney, Australia Westpac Banking Corporation Full time

Remediation Analyst

**How will I help?**

The role is at the frontline of service for the 3rd party broker Equipment Finance segments for Westpac and Capital Finance Australia and is responsible for the execution of customer due diligence that the Bank must perform to identify their customers. The KYC Team are responsible for the onboarding activities for all organisational entities, simple and complex.

Working in collaboration with various teams, this role is essential to the Bank fulfilling its legal obligations to help prevent, detect and report money laundering and terrorism financing in the jurisdiction we work in. Fulfilling this obligation helps us protect our customers, communities, and people against financial crime.

**Key responsibilities**:

- Provide exceptional support to internal customers and brokers, resolving service requests and fulfilling needs.
- Stay updated on regulatory changes and handle customer feedback effectively.
- Build and maintain high-quality relationships, providing advice and challenging the status quo for efficient service.
- Share knowledge to empower colleagues and undertake remediation work.
- Identify and resolve or escalate compliance incidents, ensuring adherence to regulations.
- Build positive relationships with key stakeholders, influencing outcomes for Westpac and its customers.
- Contribute to continuous improvement by addressing issues and supporting change programs

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Knowledge of WBC and CFAL systems, processes, and standards.
- Familiarity with AML, KYC & IDV banking processes.
- Understanding of continuous improvement and Lean methodologies.
- Proficiency in business support systems and tools.
- Experience in continuous improvement activities, including root cause analysis.
- Strong relationship management with internal and external customers.
- Ability to use business metrics for efficiency and quality improvement.
- Proficiency in Microsoft Office, especially Excel.
- Knowledge of compliance and legislative requirements.
- Understanding of risk management principles.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002605078013

  • Remediation Calculations Analyst

    3 weeks ago

    Sydney, Australia Insignia Financial Full time

    Remediation Calculations Analyst - 6 Month Contract - Location Agnostic - Hybrid Working - 2 Days Office, 3 Days from Home **The Role** Great opportunity to join the Remediation Calculations Team as an Analyst. In this role you will be part of the Business Controls and Governance function who are responsible for completing remediation calculations arising...

  • Remediation Data Analyst

    3 weeks ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Remediation Data Analyst **Do work that matters** The Chief Data & Analytics Office (CDAO) are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank. The area comprises of several functions and to support the goals of Group priorities. **See yourself in our Team** Our Remediation team is responsible for...

  • Customer Remediation Analyst

    2 weeks ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Remediation Analyst Business Bank (BB) offer a wide range of services and solutions to our small to medium business, large enterprise customers, and regional and agribusiness customers. The Everyday Business Banking (EBB) Customer & Risk team is accountable for Domestic and International solutions, Merchants and Payments, Business Lending, Asset...

  • Analyst - Remediation Calculations

    3 weeks ago

    Sydney, Australia SMC Executive Full time

    Australian Wealth Manager - 12 Month Contract, $650-$750 per day, Sydney Preferred - Client Advice and Service Review Our client is a leading Australian Private Wealth Management business with and long standing history, brand and reputation in the Australian Market. It is a premium provider of tailored financial solutions and who deliver first class...

  • Remediation Portfolio Coordinator

    3 weeks ago

    Sydney, Australia Bupa Full time

    **The Opportunity** As part of the Remediation Team, this role will partner closely with the Head of Remediation to deliver high quality Project Coordination and BAU services at pace to drive strategic outcomes for Bupa’s customers. **_ This is an initial permanent full-time position, based in our Sydney office. Bupa offers hybrid working arrangements...

  • Chapter Lead Bb Adds Remediation

    3 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    **Do work that matters** Business Bank (BB) secures and enhances the financial wellbeing of people, businesses and communities, particularly CBA’s small and medium sized enterprise clients, including those in rural and regional areas, as well as the needs of CBA’s online trading, broking customers. BB Customer, Risk & Automation is the analytical...

  • Remediation Analyst

    3 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    **Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, Excellence for Customers, Grow Together, Own It, Be Respectful. **Your new...

  • Remediation Analyst

    4 weeks ago

    Sydney, Australia Westpac Group Full time

    **How will I help?** The role is at the frontline of service for the 3 rd party broker Equipment Finance segments for Westpac and Capital Finance Australia and is responsible for the execution of customer due diligence that the Bank must perform to identify their customers. The KYC Team are responsible for the onboarding activities for all organisational...

  • Pay Confidence Remediation Lead

    4 weeks ago

    Sydney, Australia People Full time

    **Lead the planning and delivery of pay confidence remediation projects across the Woolworths Group** - **Bring your experience and expertise in solving problems within the context of payroll compliance and the current industrial relations environment** - **Permanent, full time role with flexible working from home options **Welcome to the People...

  • Institutional Kyc Remediation Project Analyst

    4 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- Contract or TemporaryA leading global bank i seeking a KYC remediation project analyst to join their client KYC / Due Diligence team on a 6 month contract. This role has responsibility for provision of client support across Client Development and all clients by generation of regular reporting to clients with KPI data provided from...

  • Reporting Analyst

    4 weeks ago

    Sydney, Australia HAYS Full time

    Are you a reporting analyst looking for your next 12-month contract opportunity? **Your new role** Our leading Financial Services client is looking for a self-starter, data-driven, Reporting Analyst to join their Data Management Information team. You will have strong data proficiency, with data analysis and visualisation experience to support...

  • Fraud Risk Analyst

    4 weeks ago

    Sydney, Australia Optus Full time

    **Fraud Risk Analyst**: **Date**:4 Feb 2025 **Location**: Sydney, Australia **Company**:Singtel Group **It starts with YES!** At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. The role of the Fraud Risk Analyst is key within our External Fraud team. The role involves handling claims and queries related to suspected or...

  • Data Quality Analyst

    4 weeks ago

    Sydney, Australia Latitude IT Full time

    Large transformation project - Work for an iconic Aussie household brand - Hybrid working arrangement **Large transformation project** **Work for an iconic Aussie household brand** **Hybrid working arrangement** This transformation program spans the entire organisation and will have continuous releases to create rapid value for all users whether...

  • Test Analyst

    3 weeks ago

    Sydney Central Business District, Australia Morgan McKinley Full time

    **6-month Contract** - Sydney CBD Location - Hybrid WFH **About the company** A financial services company, providing a wide range of services including consumer, business, and institutional banking and wealth management services. **About the role** You will be responsible for validating business rules and identifying defects within each phase of the...

  • Security & Risk Analyst

    4 weeks ago

    Sydney, Australia Sirius People Full time

    Looking for a Security & Risk Analyst for a client in the financial services industry! **In this role you will**: - Maintain, enhance and execute compliance activities across all business. - Coordinate reviews performed by external and internal auditors, as well as compliance officers - Maintain the InfoSec Risk Profile in accordance with the...

  • Calculations Quality Control Analyst

    3 hours ago

    Sydney, Australia KPMGau Full time

    **Job Description **KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Starting with KPMG as a **Calculations Quality Control Analyst **, you will join an Advice Remediation project on a 9-month contract (with possibility of extension). **Your Opportunity **Forming part of KPMG Managed...

  • Cir Analyst

    3 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Kickstart your career at NAB! We are looking for applicants with KYC experience. 12-month assignment $36.50ph NAB Remediation Analyst 12 month full time contract Up to $36.50 per hour Sydney CBD Hybrid I am currently working with one of the top banks in Australia, NAB, who are looking CIR Analyst to join their team! They're looking for someone who has...

  • Systems Analyst

    4 weeks ago

    Sydney, Australia Axiom Technologies Full time

    **About the Role**: The Systems Analyst will be responsible for planning and implementing the solutions for End User Devices such as Windows 7 and Windows 10. Providing solutions to complex business within the scope. Leading and managing the tracks RDT (Remote Desktop Team), Citrix, SCCM, Antivirus from offshore and team WISC from onsite. Responsible for...

  • Systems Analyst

    3 hours ago

    Sydney, Australia Axiom Technologies Full time

    **About the Role**: The Systems Analyst will be responsible for planning and implementing the solutions for End User Devices such as Windows 7 and Windows 10. Providing solutions to complex businesses within the scope. Leading and managing the tracks RDT (Remote Desktop Team), Citrix, SCCM, Antivirus from offshore and team WISC from onsite. Responsible for...

  • PMO Analyst

    4 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    Melbourne, Sydney- Asset Management, Investment Banking- Contract or TemporaryOur client is a leading global financial institution seeking project analysts with 3+ years experience to join their risk and compliance project team. This is a key role within the business, joining a team of experienced risk and compliance professionals, working collaboratively...