Chapter Lead Bb Adds Remediation

3 weeks ago


Sydney, Australia Commonwealth Bank Full time

**Do work that matters**

Business Bank (BB) secures and enhances the financial wellbeing of people, businesses and communities, particularly CBA’s small and medium sized enterprise clients, including those in rural and regional areas, as well as the needs of CBA’s online trading, broking customers.

BB Customer, Risk & Automation is the analytical function that supports Customer Risk, Customer Remediation and Customer Lifecycle Management activities.

**See yourself in our Team**

As the Chapter Lead, you will be responsible for overseeing and guiding an analytical team. Your primary focus will be to partner with Product, Technology and BB Remediation to ensure that all remediation activities are executed effectively and in accordance with regulatory requirements.

**In this role you will**
- Lead, mentor and develop a team of analysts to achieve high performance and professional growth
- Working collaboratively in cross-functional Scrum teams with Product, Analytics and BB Remediation colleagues, you will be responsible for leveraging the Group’s data assets to provide insights and analytics to support remediation activities
- You will deliver to deadlines by managing multiple priorities in a fast-paced, agile environment
- Monitor and report on the progress of remediation activities, providing regular updates to senior management
- Ensure all remediation activities comply with internal policies, procedures and regulatory requirements
- Using advanced business acumen, you will translate complex business requirements and objectives into technical briefings to implement effective remediation strategies and solutions
- Develop and implement best practices and process improvements to enhance the efficiency and effectiveness of the remediation function

**We’re interested in hearing from people who have**
- Demonstrated experience in Data Analytics or similar experience (e.g. actuary, pricing, or credit risk)
- Proficient in SQL / R / Python / GitHub, Excel and PowerPoint
- Knowledge and experience in Banking (customers, products, systems, processes) is preferred
- Experience with Agile tools and methodologies is preferred
- Extensive experience in using data driven analytics to develop dashboards, insights and recommendations
- Ability to understand complex problems and take a structured approach using data-driven insights to solve

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 07/10/2024



  • Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Remediation Analyst Business Bank (BB) offer a wide range of services and solutions to our small to medium business, large enterprise customers, and regional and agribusiness customers. The Everyday Business Banking (EBB) Customer & Risk team is accountable for Domestic and International solutions, Merchants and Payments, Business Lending, Asset...

  • Chapter Lead

    3 weeks ago


    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    2 Stage Interview Process - Flexible Working Environment - People First Culture **About the Company**: A global investment bank that understands the fast-paced and ever-evolving world demands faster, offering more adaptive strategies and solutions who have embraced an agile transformation. Located in the heart of Sydney's CBD, with visions to provide the...

  • Chapter Lead

    4 weeks ago


    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    Global Investment Bank - Technical and People Management - Modern Tech Stack **About the Company** - This global investment bank have just gone through a massive Agile transformation. They are a global leader in the domain of clearing offering access to a wide range of listed instruments on markets across the globe. Located in Sydney's CBD, they truly value...


  • Sydney, Australia Add Resources PTY LTD Full time

    Trade Qualified with Remedial Building Experience. - Work Monday - Friday 7am-330pm. - Full time role with well-Established Remedial Builder. Add Resources supplies skilled labour, trades and recruitment services to the building and construction industry. We have an opportunity for experienced Trade Qualified Foreman to join a well-Established Remedial...


  • Sydney, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...

  • Chapter Lead Learning

    2 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **This is 12 month opportunity** **Your business & team**At CBA, we're dedicated to delivering exceptional outcomes for our customers and communities by building a brighter future for Australia. Our recent adoption of Agile ways of working ensures we focus on what truly matters for our customers in our relentless pursuit o to achieve NPS +30. The Learning...


  • Sydney, Australia Commonwealth Bank Full time

    **Chapter Lead Product Management** - **You're an accomplished Product Manager, driven to deliver exceptional outcomes for our customers** - **You're passionate about growing our business through improving the customer experience** - **You’re a motivated leader who coaches and grows team capabilities, helping them achieve exceptional outcomes for our...

  • Chapter Area Lead

    4 weeks ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Area Lead - Delivery Management **Retail Technology Delivery Chapter Area Lead** Seeking a Delivery Executive, highly experienced in both waterfall Program Management **and** new Ways of Working (agile) Product Management. Very strong senior stakeholder management, chapter leadership with a mindset on doing things differently. **Do work that...

  • Remediation Lead

    17 hours ago


    Sydney, Australia HSBC Full time

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Chapter Area Lead

    4 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **Retail Technology Delivery Chapter Area Lead** Seeking a Delivery Executive, highly experienced in both waterfall Program Management **and**new Ways of Working (agile) Product Management. Very strong senior stakeholder management, chapter leadership with a mindset on doing things differently. **Do work that matters** Retail Technology is responsible for...

  • Chapter Lead Learning

    3 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **“At CommBank we are proud to support flexibility, let’s discuss what this means for you”** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’...

  • Chapter Lead

    4 weeks ago


    Sydney Inner Suburbs, Australia Suncorp Group Full time

    Build world class capability in your DevOps Chapter within Insurance Technology - Coach, mentor, and inspire teams to increase capability and maturity - Melbourne, Sydney, or Brisbane location **About the role** As the Lead of Insurance Technology DevOps Chapter, you will manage and mentor a highly skilled team of DevOps Engineers, driving innovation and...

  • Chapter Lead

    2 weeks ago


    Sydney, Australia ING Full time

    As Chapter Lead - Assisted Channels you’ll take a leading role help & define and drive the roadmap of the Call Centre Modernisation strategy. This is from delivering foundational technology capability and features such as voice, chat / chat bot and integration with the ING App experience. As a Chapter Lead you are responsible for coaching, developing, and...

  • Chapter Lead

    3 weeks ago


    Sydney, Australia ING Full time

    At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for yourself and you will be...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Learning Design 1 **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business,...

  • Product Chapter Lead

    3 weeks ago


    Sydney Central Business District, Australia HAYS Full time

    Chapter Lead opportunity to help drive agile delivery capability **Your new company** Your new organisation is a large and well-known Financial Services organisation based in the Sydney CBD and going through a large period of transformation with a focus on improving the enterprise agile delivery capability throughout the business. **Your new...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Area Lead Product Ownership - Technology (Executive Manager) - **You are a Product expert with an Engineering background and have led Product teams to design and deliver exceptional customer and business outcomes**: - **We are leading a large Agile transformation within CommBank's Technology landscape**: - **Together we'll build a world-class...


  • Sydney, Australia Commonwealth Bank Full time

    **You are a Product expert with an Engineering background and have led Product teams to design and deliver exceptional customer and business outcomes**: - **We are leading a large Agile transformation within CommBank's Technology landscape**: - **Together we’ll build a world-class product ownership community **See yourself in our team** This role will...

  • C++ Chapter Lead

    4 weeks ago


    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    An opening at a top financial institution for a C++ Chapter Lead has become available. They're all about making markets safer and more transparent for traders worldwide. This a permanent position, and would require office attendance in the Sydney CBD, a minimum of 2 days per week. You must also have full working rights in Australia. **About the...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead IAT Service Management - **You are** a problem solver with a strong background **in Service Management across Security Services.**: - **We are** one of the best and most advanced Cyber Security teams in Australia. - **Together we can** contribute to protecting the Group, it's customers and community. **Your business**: The Technology division...