Remediation Data Analyst

4 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Remediation Data Analyst

**Do work that matters**

The Chief Data & Analytics Office (CDAO) are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank. The area comprises of several functions and to support the goals of Group priorities.

**See yourself in our Team**

Our Remediation team is responsible for remediating our retail customers in a fair, transparent, efficient, timely and consistent way; in a manner that protects the fair and efficient operation of the market and engenders confidence in our products and services.

**In this role**

As a Remediation Data Analyst, you will utilise a variety of analytical tools such as SQL, Teradata in conjunction with large data sets to enable business leaders to make better decisions. Through the delivery of quality analytics and insights, you will contribute to the management of the end-to-end governance framework, ensuring products meet the standards we adhere to for our RBS customers.

This role is 12-month secondment/ max term contract.

**Your responsibilities will also include**:

- Conducting end to end ownership and delivery of data driven remediation projects
- Investigating customer anomalies and platform queries to ensure swift and timely Remediation
- Developing and maintaining effective relationships with various stakeholders
- Gathering valuable insights and presenting key findings to business stakeholders through the utilisation of the data visualisation tools
- **Risk Mindset** -All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks

**We're interested in hearing from people who have**:

- Experience and knowledge in data and analytics
- Intermediate SQL experience, preferably working with Teradata
- Ability to interpret data and put forward recommendations to solve analytical problems
- Demonstrate strong interpersonal skills, including building and maintaining good networks
- Exhibit sound commercial acumen, and experience in proactively and creatively utilising analytics to drive decision making
- Understanding of retail products or prior experience in financial domain is highly desirable

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our office.

We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 05/09/2024

Job ID REQ213478

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