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Patient Services Supervisor

2 months ago


Adelaide Region SA, Australia Calvary Community Care Full time

Adelaide, SA, Australia

Permanent

**Closing on**: Jan 18 2023

Favourite

Position Description

Make a difference at one of Australia’s leading health care providers

Generous salary packaging benefits, ongoing professional development and supportive team environment

About the role

Reporting to the Patient Services Manager, the Patient Services Supervisor is responsible for the provision of an efficient administrative service across front of house Patient Services areas. The Supervisor will provide leadership and support to the administration staff on all clerical duties, quality activities and customer service associated with Main Reception, Admissions and Rehab Inpatients & Outpatients. This includes the coordination of workloads, promotion of teamwork and delegating as required.

Key Responsibilities

Maintaining a staff roster, including payroll validations, assisting with education, recruitment and cessation of staff.

Supervise the patient services team including developing and maintaining a positive culture. Ensure compliance with relevant legislations and health fund contract requirements.

Ability to work in all areas of patient administration and relieve for patient administration manager in their absence.

Communicate expectations clearly and concisely, demonstrating a professional and positive attitude at all times.

What you bring

Excellent communication skills both written and verbal

Excellent customer service skills and the ability to build and maintain relationships with stakeholders

Demonstrated ability to work both within a team environment and autonomously

A desire to join a team committed to the care of others in a mission based organisation

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

**Please note the following**:
This role would be a Clerical level pay point 1 which is $32.54 per hour

Only applicants with a valid right to work in Australia will be considered.

Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role

Interviews may be conducted before the closing of the advert.


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