Commercial Operations Associate

3 weeks ago

Macquarie Park, Australia AstraZeneca Full time

**Commercial Operations Associate**

We are currently looking for a Commercial Operations Associate to provide administration support to the Commercial Operations team across Australia and New Zealand. This is a great opportunity for a driven individual to utilise your blended experience contracts administration, data analysis and customer service.
- An exciting permanent full-time opportunity
- Facilitate stakeholder engagement with your strong service orientation

**About AstraZeneca**

Join the team where everyone feels a personal connection to the people that we impact. From our science labs to manufacturing at scale, we are committed to delivering at the highest quality. It’s inspiring and rewarding work, influencing every part of the product lifecycle to deliver life-changing medicines. To ultimately make people’s lives better - from patients and their families to all of us in society.

The North Ryde manufacturing facility remains an important centre for both AstraZeneca and manufacturing in Australia. We are proud of our long heritage in Australia, where for more than 65 years, AstraZeneca has been providing medicines to treat many cancers and chronic diseases, saving lives and extending life for millions of Australians.

**What you’ll do**

Reporting to the Commercial Manager, you will be the interface between AstraZeneca and its Wholesaler and State/Private Hospital Customers. You will communicate important information about our products to these external customers and provide insights about stock and sales to stakeholders within AstraZeneca.
- Your responsibilities will include: _
- Liaising with various teams, including Marketing, Finance, Global Supply, Pricing and Regulatory to coordinate activities regarding product launches, pricing, discontinuations and other changes with wholesalers and State/Private Hospital Procurement groups.
- Monitoring sales and stock levels internally and at wholesaler warehouses, responding to variances and anomalies to maintain sufficient supply around Australia and New Zealand.
- Coordinating tender submissions and ongoing contract administration for State/Private Hospital groups. Collaborate with Legal on contract negotiations.
- Managing relationships with Wholesalers and Hospital Procurement functions, attending customer-supplier meetings and producing periodic sales/KPI reports.
- Coordinating analysis and submission of Price Disclosure information to the pricing authorities (PBAC).
- Generating regular and ad-hoc sales and stock reports using tools such as SAP, Excel and Power BI for stakeholders around the business.
- Liaising with the regional Finance team on customer account maintenance, pricing administration and billing reconciliation.
- Independently managing and directing own workflow in line with business priorities.
- Managing small projects under general guidance ensuring delivery of project outputs as per plan, reviewing and refining plans as necessary.

**Essential for the role**
- Project management skills
- Experience working in a similar role, supporting multiple stakeholders both internally and externally
- Tertiary qualification in a relevant field
- Ability to follow organisational systems/processes
- Desire and proactive approach to learning
- Advanced written and verbal communication skills
- Exceptional customer service skills & a team player
- Strong analytical skills and exceptional attention to detail

**Desirable for the role**
- Knowledge in relation to pricing, tender process activities in the pharmaceutical/medical devices industry
- Advanced use of Excel and experience with SAP would be an advantage

**Why AstraZeneca**

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

AstraZeneca in Australia has been formally recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). As an organisation we stand with confidence on our gender equality initiatives including pay equity, leadership development programs, and zero tolerance for gender-based harassment. This achievement exemplifies our commitment to building high performing, inclusive and diverse teams that collaborate across our enterprise, aligned to our values and strategic priority of being a Great Place to Work

**So, what’s next?**
- Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
- Are you ready to bring new ideas and fresh thinking to the table? Brilliant We have a seat available, and we hope it’s yours.

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