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Cfc Team Leader

4 months ago

Derrimut, Australia Officeworks Full time

**Title**:CFC Team Leader**:

- Location: Derrimut, Victoria, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:
The Officeworks VicTas/SA Customer Fulfilment Centre (CFC) is a leader in fulfilling e-Commerce orders in in the growing Omni-Channel retail market.

Our new and automated CFC at Derrimut has a high focus on maintaining and improving safety for the team, customer satisfaction and driving our service culture whilst maintaining an ongoing focus and delivery on continuous improvement.

For this exciting role we are seeking a confident team leader with experience in all aspects of inventory management to coordinate and lead a team to achieve best in class service outcomes for Officeworks’ customers and stores.

The role will see you:

- Having safety as a core value and role modelling this culture across your team and the site
- Develop and implement efficient inventory processes with a focus on continuous improvement
- Lead a team to ensure inventory accuracy and process integrity on the site
- Interact with internal and external stakeholders in resolving all inventory issues in a timely manner
- Identify skill gaps and coordinate team development and training
- Reporting and analytics of site KPI’s
- Provide feedback and support to team members and managers to increase performance and continuous improvement across the site
- Championing teamwork to improve team behaviours and drive for results
- Fostering a team culture that is constructive, professional, supportive, and with a customer focus

**About you**:
For this key role, solid leadership experience is essential. Prior experience in an FMCG retail or manufacturing environment will be highly regarded.

As a collaborative leader with a minimum of 2 years in a Warehouse or Logistics Operational Team Leader role with at least 3 years at a Coordinator level, your focus will be to support the CFC Manager with all aspects of safety, people, service, productivity, cost and inventory.
- A positive and proven focus on health and safety
- Strong people management and communication skills
- A strong customer service ethic (internally and externally)
- Drive for Continuous Improvement
- Agility in approach and execution to policy and tasks
- Minimum 2 years in a Warehousing or Logistics leadership capacity
- Intermediate skills in Microsoft Office suite
- WMS and SAP experience advantageous but not essential

Prior exposure to an automated warehouse environment would be well regarded as would tertiary study in Supply Chain and/or Logistics.

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.

Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.