Infrastructure Service

2 months ago


Albion Park, Australia Warrigal Full time

Strategic Innovation and Development | Administration
- Permanent Full time Position
- Great Culture & On-boarding Process
- Play a pivotal role in shaping the future of Warrigal
- Proud winner of the 2024 Illawarra Business Awards for Excellence in Culture, Excellence in Large Business, and Business of the Year
- Salary: up to $140k + plus super

**The role**:
Warrigal is a trusted aged care provider with a rich and purpose driven history spanning nearly 60 years.

As the Infrastructure Services and Solutions Specialist, you will play a crucial role in ensuring the seamless operation of Warrigal's IT infrastructure, including networking, hosting, end user computing, and security.

In this position, you will collaborate with various teams to develop robust systems, ensure compliance with security standards, and provide essential technical support to our staff.

Additionally, you will engage in project participation, maintain comprehensive documentation, and drive operational excellence, all while supporting Warrigal’s mission to deliver high-quality services and advancing your own professional development.

**To be successful you will need**:

- Tertiary qualifications in Computer Science or Information Technology, or substantial relevant experience in IT infrastructure and systems
- Strong practical knowledge of best practice frameworks, including project management methodologies (e.g., PRINCE2) and IT Service Management (ITSM).
- Proven experience in building and managing reliable, secure wired and wireless networks to support corporate and specialised functions.
- Hands-on experience with cloud platforms such as Azure and Amazon Web Services.
- Extensive experience with Microsoft Windows services, including Active Directory, Microsoft Entra, and Intune.
- Familiarity with technologies including thin-client devices, VOIP telephony, printing solutions, and Office 365 (including Teams and SharePoint).
- Understanding of cyber security principles, with demonstrated experience in implementing technical controls.
- Strong problem-solving abilities and skills in troubleshooting IT and systems issues effectively.
- Excellent interpersonal and communication skills (oral, written, listening, and presentation), along with a proven ability to collaborate and provide customer-focused solutions.
- Experience in supervising consultants and external contractors, taking ownership of system design and approvals.
- Valid NSW driver’s license and willingness to travel to various Warrigal locations as needed.

**Benefits to you**:

- Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
- Commitment to on-going professional and career development opportunities
- Flexible working arrangements
- Career break schemes and purchased leave
- Get Healthy at Work program
- An intentional workplace culture, working with inspiring people who have passion and heart

**About Us**:
Our workplace culture, what we call **The Warrigal Way -** is very important to us. We have a very approachable and supportive team, whether it’s our executive leaders, managers, or any one of our care home staff or volunteers, we support each other to bring the best possible outcomes for our residents. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for our ageing communities, that’s our story.



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